Manager High School

Miguel W. Miller

**** ******** ****

Columbus, OH 43227

Home: 614-***-****

Cell: 614-***-****

***************@*****.***

Qualifications

> Specialize in Program Operations & Development

> Client Mentoring & Support

> Staff Management

> Safety & Security

> Community Networking

> Microsoft Office Suite 2007

Relevant Experience

NISRE Inc. / The Exit Program, Columbus, OH (2008-2010)

Operations Manager

. Provide direct service and support to clients within the Independent

Housing sites

. Supervises home monitoring staff

. Conduct intakes / discharges as needed

. Conduct weekly resident meetings

. Serve as a mentor for each client

. Enforces program rules in accordance with the Resident Handbook and

licensure standards

. Provides advocacy on behalf of the Independent Housing participants

. Establish community good neighbor relationships with are residents,

churches, and businesses within the vicinity of the Independent

Housing facilities

. Facilitate groups, link clients with outside community resources

. Coordinate Community Service & document client participation

. Transport and escort clients to critical appointments as needed

. Develop, Implement, and manage client housekeeping plan

. Verify employment and client itineraries regularly

. Document and submit Unusual Incidents Reports to the Administrator

within 2 hours of discovery of any unusual or major violations

. Coordinate house maintenance services and yard care

. Ensure facility operation is problem free

. Ensures that the facility is clean and audit ready at all times

. Performs three documented checks daily at each site

. Communicates regularly with Administrator regarding status of program

sites; client conduct / progress; and programming needs

. Performs other duties as delegated by the Administrator and Chief

Executive Officer as projects develop

Miguel W. Miller

4570 Amesbury Road

Columbus, OH 43227

Home: 614-***-****

Cell: 614-***-****

***************@*****.***

Other Experience

United Security Management, Columbus, OH (2008)

Security Officer

. Secure government facility by patrolling grounds

. Check identification and sign-in guests

. Report any suspicious activity

. Document any incidents

. Work with State Highway Patrol to ensure a safe & secure environment

FedEx Express, Columbus, OH (2006-2007)

Material Handler

. Load and prepare freight for shipment to various locations nationwide

Target Corporation, Columbus, OH (2005 - 2006)

Outbound Loader

Prepare and load freight onto trucks for distribution to various locations

Remedy Staffing (Kraft Foods), Columbus, OH (2004 - 2005)

Forklift Operator

. Loaded / Unloaded products from trailers

. Stocked distribution warehouse using Forklift

American Standard, Columbus, OH (2002-2004)

Forklift Operator / Freight Handler

. Managed freight products in warehouse

. Loaded / Unloaded freight using Forklift

Eagle Global Logistics, Columbus, OH (2000-2002)

Freight Handler

. Loaded / Unloaded freight from trailer for various companies

Education

> Kaplan College Columbus, OH - Associate of Applied Science in Criminal

Justice courses

> University of Cincinnati, Cincinnati, OH - Business Management courses

> Mayde Creek Senior High School, Katy, TX - General Studies

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