Customer Service Account Executive
Resume:
Ashley R. Avery
West Des Moines, IA 50265
Ph: 515-***-**** (Email: *********@*****.***
Work Experience:
Woolverton Printing Company Cedar Falls, IA
Account Executive January 2010 -
Present
( New Business
( Establish new client base through personal lead
generation, prospecting, and networking
( Promote strong client/vendor partnership
( Utilize inside and outside sales practice
( Provide cost and production efficient solutions learned
from adept communication
( Leadership
( Direct Customer Service Representative to effectively
manage new account programs and orders
( Collaborate with the client/prospect and the estimation
team to create and propose strategic product
specifications and alternative savings options
( Knowledgeable on industry trends and their affects on
client goals
Duplication Factory Chaska, MN
Account Manager July 2006 - January 2010
( Project Management
( Creative vision working independently or collaborating
with a team to
ensure project goals are met (innovation, budget, and
fulfillment)
< Maintain brand identity following project through after
client
approval through press checks and quality control
standards
( Ability to effectively prioritize job duties to
efficiently work in the most cost effective manner for
both client and company
( Hardworking, goal-oriented, confident charisma
< Attentive detail, ability to identify and resolve
project conflicts
< Experience working with guidelines from the U.S.
Government, international retail specifications, and
marketing/informational projects
( Communication / Relationship Management
< Build firm, trusting relationships through professional,
empathetic communication with clients and coworkers
< Fast learning with a strong understanding of the industry
and constant changes
< Ability to recognize pricing trends and awareness of our
competitors' market
( Collaborate with production team members and recognize
the need to outsource product and work with 3rd party
suppliers or local competitors to ensure clients' project
goals are met
( Leadership
< Provide plant tours to new and existing clients
< Serve as a point of reference for new employees in the
Minnesota office as well as the Oregon sales office;
create and administer a training program for new account
managers
< Maintain inventory support reports ensuring data accuracy
Education: University of Minnesota Minneapolis, MN
College of Liberal Arts Graduation May 2006
Bachelor of Arts - Art History
Computer Skills: Microsoft Office: Word, Excel, Power Point and Outlook
Internal Systems: Order Entry, VBase, Goldmine Client Database,
Library Control
References:
Quentin Reimer
Account Executive
Total Energy Concepts
*******@*******.***
John Whaley
President
Whaley Marketing Communications
****************@*****.***
Pete McCarthy
President
Duplication Factory
*********@******************.***
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