Medical Billing Customer Service

Marilyn Barba

***** ** *** ******, ***. *** Miami, Florida 33172 305-***-****

**********@***.***

OBJECTIVE:

A position utilizing my skills and knowledge in the Medical Billing and Coding field.

EXPERIENCE:

Miami Diagnostic & Interventional Center Miami, Florida

Medical Biller & Coder April, 2010 to May, 2010

Compiled statistical data, such as admissions, discharges, and types of treatment given.

Assisted with medical coding of diagnosis and procedures on records.

Operated computer to enter and retrieve data and typed correspondence and reports.

EDUCATION:

MedVance Institute Miami, Florida

Medical Billing and Coding Certification 2010

Significant courses included: Medical Office/Hospital Billing, Medisoft Computer Training,

Anatomy And Physiology, Insurance Claims & Verification, ICD-9, CPT Coding.

Florida International University Miami, Florida

Travel Agent Certification 1991

EMPLOYMENT:

Royal Caribbean Cruise Line Miami, Florida

Senior Reservations Sales Agent April, 1998 to December, 2008

Arranged routing, and made and confirmed reservations for cruise ship passengers directly.

Executed daily operations of sales, and documentation requirements.

Sold tickets to travel agents for airline, hotel, car rental, and cruise ticket reservations.

Planned route and computed ticket costs, using schedules, rate books and computer terminals.

Ensured that cabins, seats, and other spaces were available.

Answered inquiries regarding cruiseline, airfare, and hotel reservations and accommodations.

Sold travel insurance.

Telephoned cruise passengers and travel agents to confirm travel plan or advise of changes.

Costa Cruise Line Miami, Florida

Group Sales Agent May, 1991 to March, 1998

Arranged routing, and made and confirmed reservations for airline, bus, and cruiseship

passengers.

Executed daily operations of groups consisting of 8 cabins or more.

Sold tickets for travel agencies, including airline, hotel, and cruiseline reservations.

Was instrumental in assisting with ship charter reservations in reserving cabins, seats, and other

spaces to be available.

Answered inquiries regarding airplane, car, and ship schedules and accommodations.

Telephoned customers and agents to confirm travel plan or advise of changes.

ADDITIONAL

TRAINING:

Proficient in the use of various software packages including Medisoft, Microsoft Excel, Word,

Lotus Notes.

Over 19 years experience in customer service.

Demonstrated ability to work effectively with clients.

Excellent communication, interpersonal and organizational skills.

LANGUAGES:

Spanish:

Fluent

Greek: Fluent

AWARDS:

Maintained a 4.0 grade point average throughout program.

On President's List for all 4 consecutive semesters.

LICENSE:

Certification in Medical Billing and Coding: May, 2010

REFERENCES:

Available upon request

Contact this candidate