Customer Service Medical

LaDonna Dameron

*** ** ****** ****. #****, Houston, TX 77062 281-***-**** **********@*****.***

Seeking a position in the capacity of OFFICE SUPPORT ASSISTANT within a general business or medical office environment,

bringing the following experience, skills, and attributes:

Experience working in general public, educational, and medical office settings.

Interface well with others at all levels including patrons, patients, professionals, and children.

Caring and hardworking with excellent interpersonal communication, customer service, and office support skills.

Windows, Microsoft, data entry, scanning, internet skills, and some medical terminology.

Work Experience

Contract Administrator, MEI Technologies, Inc., Houston, TX 01/08-08-09

Data Entry Clerk, Meador Staffing (MEI Technologies, Inc.), Webster, TX 09/07-01/08

Prostaff (ING Financial Partners), West Des Moines, IA 02/07-07-07

Document Prep Specialist, Olsten Staffing (Iowa Heart Center), West Des Moines, IA 02/05-12-06

Keep metrics on files via spreadsheet

Coordinate with managers and VP of Business Operations to prepare memorandums for changes on contracts, missing

requirements, request and concerns on contracts.

Data entry

Back up Purchasing Specialist with processing purchase orders

Debarment checks via the internet

Scan, archive, and index electronic medical record files and other electronic files

Answer phones, copy, print, fax

Classroom Instructor, Berkley Child & Family Development, Kansas City, MO 08/03-10-04

Internship, Grant Head Start, Springfield, MO 08/02-05/03

Plan and implement age appropriate curriculum.

Overall care of students while in the classroom to include feedings, diapering, toileting, naps, safety and documentation of all of

the listed

Perform developmental assessments and classroom observations

Coordinate home visits, parent conferences, and meetings

Attend staff meetings

Assist Head Start Director with keeping records and collecting co-pays.

Help with special projects

Type memos, answer phones, some light cleaning.

Certified Nursing Assistant, StarMed Medical Staffing, Overland Park, KS 06/99-08/02

Assist medical faculty with patient care

Vital Signs

Documentation in patient charts.

Observations for patients on mental health and eating disorder units

Worked as assigned in hospitals, nursing homes, and retirement homes

EDUCATION

BS, Child and Family Development, Missouri State University, Springfield, MO

Certified Nursing Assistant, Swope Ridge Geriatric Center, Kansas City, MO

Certificate, Equitable Price Adjustments & Claims Course, University of Houston, Clearlake, Houston, TX

Certificate, Essentials of Purchasing Course, University of Houston, Clearlake Houston, TX

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