Sales Manager
Resume:
Craig Bertramsen
Chesapeake, VA 23323
*****.**********@*****.***
Career Highlights:
. Corporate manufacturing staff position leading new product development
and implementation and legacy product project support in the U.S.,
China, Malaysia, Singapore, Hungary, France, United Arab Emirates,
Russia, Brazil and Mexico for 25% of corporation's product line.
Latest development projects range from $47 to $200M in sales potential
with capital requirements of $10 to $14M respectively.
. Hands-on operations troubleshooting, training and floor support for
assembly, precision machining, and welding; responsible for delivery
integrity and profitability.
. Managed and directly supervised hourly and salaried employees at 6
sites with 24/7 multi-shift and/or multiple site operations.
. Profit and loss responsibility for a two site $5M in sales service and
repair facility.
. Planned, located and started 2 new branch facility operations.
Downsized, relocated or closed three sites.
. Cost reduction projects: Close one plant to avoid plant expansion and
utilize existing trained employees at another existing plant; downsize
one facility and open a second facility with a net workforce reduction
of 50%, while increased sales and margins; closed another plant and
moved one facility's machining to Mexico and China for 4.9M annual
savings.
. Backlog reduction: Identified part families, located and qualified 4
new domestic suppliers to outsource 6000 machining hours.
. Proven problem solver: Dramatically improved safety performance and
modified behaviors that had allowed 2 severe injuries prior to my
presence in Los Angeles. Reduced high employee turnover rate to
virtually zero; Transformed Ohio site with serious personnel and
profitability problems, recovered 2 large customers lost due to
chronic delivery and quality issues, increased sales .5M and improved
margins while downsizing operation by 50%.
. Responsible for quality, safety and loss prevention and environmental
compliance and training at 5 sites.
. Mechanical Engineering and Masters of Business Administration (MBA)
degrees.
PROFESSIONAL EXPERIENCE:
Fisher Controls - (1978-2008)
Fisher Controls, Intl LLC is the world leader in control valve
manufacturing, with sales over $1 Billion worldwide, a subsidiary of
Emerson Electric.
Global Manufacturing Manager Fisher Controls - Marshalltown, Iowa (2002 to
2008)
Planned and implemented strategic and tactical manufacturing and cost
containment projects with multiple domestic and international plants.
Resource and mentor for international manufacturing/production staffs.
. New product introduction in China, Malaysia, Hungary, United Arab
Emirates, Russia, Brazil and U.S.; average 90% on time, on 20,000-
25,000 unit sales, and 30% reduction in cost. Lead time reduced from
6-8 weeks to 1/3 of orders ship in 1 week or less and 3/4 ship in less
than 3 weeks.
. Improved delivery performance by 6 week reduction in late backlog and
stabilized workforce during a six month assignment as Production
Manager for a transferred product line. Conducted a 3.1M inactive
inventory disposition project.
. Lead project management of new products development, implementation
and on-going production support. Interfaced with design engineering,
operations, quality, suppliers, and order management to improve
ability to manufacture economically. Assured that 5S and Lean
techniques are incorporated into all new products to eliminate waste
and improve flow.
. Reduced low volume-high mix, make-to-order product line lead-time from
26-30 weeks to 12-16 weeks despite rapid sales increase.
. Met goal to reduce 6000 machining hours, 1/2 0f facility's backlog;
Identified part families, located and qualified 4 new domestic
suppliers to outsource workload and improve OTD (On Time Delivery).
. Trained China supplier and plant personnel on manufacturing methods,
quality requirements, machining and assembly techniques.
. Implemented cost reduction and containment efforts on existing legacy
products to improve margins by part redesign or supplier sourcing
changes.
Operations Manager Fisher Controls - Marshalltown, Iowa (1999 to 2002)
Transitioned the manufacturing site of high mix - low volume product line
production to Iowa.
. Hands-on operations troubleshooting, training and floor support for
assembly, precision machining, and welding; responsible for delivery
integrity and profitability. Lead the production, manufacturing
engineering support, delivery, quality and technical aspects for a
design-to-order product line when it was relocated to a new facility.
Trained workforce in machining, welding, NDE (Non-Destructive
Testing), assembly requirements and techniques.
. Developed procurement strategy, developed and qualified six new
suppliers.
. Managed the final Atlanta production, workload transfer, employee
phase out and machine moves.
Production Manager CON-TEK Valves - Atlanta, GA (Fisher Controls) (1996 to
1999)
Directed $13 million production of long lead time, custom design-to-order,
specialty valves for domestic and international customers.
. Reduced low volume-high mix, make-to-order product line lead-time from
26-30 weeks to 12-16 weeks despite rapid sales increase.
( Responsible for all production machining and assembly, quality, NDE
(Non-Destructive Testing), third party contract inspection, safety,
facilities and environmental activities.
. Planned and directed the transition plan to close the manufacturing
facility. Double digit sales growth was exceeding the facility's
capability.
General Manager Fisher Service Company - Mansfield and Cincinnati, Ohio
(Fisher Controls) (1994 to 1996)
Lead operation including P&L responsibility, strategic planning &
development, operations, and sales of two locations with combined sales of
$5 million dollars.
. Operated service center for emergency and maintenance repairs on site
or at customer's location, quick delivery new product and spare
parts.
. Transformed site with serious personnel and profitability problems.
Analyzed the six state territory sales; evaluated workforce; proposed
and implemented restructure.
. Reversed declining sales and improved profitability by right-sizing
operation in Mansfield and starting up a facility in Cincinnati. Net
headcount reduction of 50%.Increased sales .5M and improved margins.
. Identified site, evaluated and selected a branch office site near
Cincinnati. Modified building with contractors, purchased and
installed equipment, hired and trained workforce.
( Recovered 2 large customers lost to chronic delivery and quality
issues Initiated significant sales and customer interface to establish
new customers and improve customer relations.
. Identified and selected additional facility site, purchased equipment,
hired and trained workforce.
( Regained trust and commitment of workforce; in many cases, trained
their replacements for the new site.
. Simultaneously managed salaried and hourly employees in two locations.
Directed machining, assembly, shipping operations, safety, quality
and environmental efforts. Identified and eliminated multiple failure
modes and defects.
Production Manager Fisher Service Company - Los Angeles and San Francisco,
CA (Fisher Controls) (1990 to 1994)
Addressed serious safety and employee turnover issues.
( Operated service center for emergency and maintenance repairs on site
or at customer's location, quick delivery new product and spare
parts.
( Dramatically improved safety performance and modified behaviors that
had allowed 2 severe injuries prior to my presence in Los Angeles.
Reduced high employee turnover rate to virtually zero.
( Identified, evaluated and selected a branch office site near San
Francisco, California. I purchased and installed equipment, hired and
trained workforce.
( Simultaneously managed hourly employees on two shifts in Los Angeles
and San Francisco, California. Directed machining, assembly, shipping
operations, safety, quality and environmental efforts.
Senior Manufacturing Engineer Fisher Controls - Marshalltown, Iowa (1978
to 1990)
Manufacturing, operations and quality engineer assignments with increasing
responsibilities in a 3200 UAW employee facility.
( Provided North American new product manufacturing support from concept
through production; design for manufacture, prototype production,
machining and sourcing decisions, assembly training and documentation,
supplier development and sourcing strategy, inventory plans and
quality requirements for 4 new domestic products in two plant
locations.
( Planned, justified, installed and operated a $1.2 million plant
expansion; installed in-house paint, plating and waste treatment
facility. Bid and selected contractors and equipment, oversaw
environmental waste treatment and compliance, scheduled production,
planned maintenance and upgrades. Presented and published a paper on
the project in Products Finishing magazine.
( Supervised production departments up to 125 employees, capital
justification and implementation, grievance resolution, supplier
quality audits, supplier development, incoming and internal
inspection, and manufacturing project support for our North American
facilities.
EDUCATION:
. Master of Business Administration, April 2003 3.83/4 GPA - Iowa State
University; Beta Gamma Sigma Honor Society - Top 20% of MBA class
. Bachelor of Science, Mechanical Engineering, December 1977 - University
of Iowa
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