Customer Service
Resume:
Arlington, TX **** Lilly_Flower07@yahoo.c
om
Lillie Anderson
Objective To pursue a challenging position as a Bank Teller
with an opportunity for career advancement
Experience 06/2008-Current Complete
Maintenance Inc. Fort Worth, TX
Front Desk Receptionist
Answering customer inquiries about the company and
its products and services
Directing visitors to their destinations
Sorting and handing out mail/ Faxing/Emailing
Answering incoming calls on multi-line telephones
Scheduling appointments
Filing/Records keeping,
Keyboarding/data entry
11/2008-1/2009 Cuna Mutual
Group Fort Worth, TX
Call Center Representative
Takes incoming calls from customers
90 % of time spent on computer system to properly
address customers inquires
Resolve problems within bounds of authority
Assisted members with account inquires
4/2006-5/2007
Kroger's Grand
Prairie, TX
Bagger/Cashier
. Ensure that each customer receives outstanding
service by providing a friendly environment, which
includes greeting and acknowledging every customer,
maintaining outstanding standards, solid product
knowledge and all other aspects of customer
service.
. Maintain an awareness of all promotions and
advertisements.
. Accurately and efficiently ring on registers and
accurately maintain all cash and media at the
registers.
. Communicate customer requests to management.
. Maintain orderly appearance of register area and
supplies stocked
6/2005-4/2006 Albertsons
Arlington,
TX
Bagger/Cashier
. Ensure that each customer receives outstanding
service by providing a friendly environment, which
includes greeting and acknowledging every customer,
maintaining outstanding standards, solid product
knowledge and all other aspects of customer
service.
. Maintain an awareness of all promotions and
advertisements.
. Accurately and efficiently ring on registers and
accurately maintain all cash and media at the
registers.
. Communicate customer requests to management.
. Maintain orderly appearance of register area and
supplies stocked
Education 1/2008-Current Tarrant County
College Arlington, TX
8/2004-8/2007 Sam Houston High
School Arlington, TX
Interests Reading, writing, fund raising, volunteering
References Available upon request
Contact this candidate