Engineer Management

Sami H. Aboukheir

***** **** ***** **. ( Orland Park, IL 60467 708-***-**** (

*****.***********@*******.***

Sr. Network Engineer ( System Design Architect ( SMS/SCCM 2007 Engineer

QUALIFICATIONS SUMMARY

Highly accomplished, award-winning technology professional with special

expertise in Microsoft SCCM 2007 design, architecture and implementation.

Sr. Network/Systems Engineer with over 9 + years of experience in Active

Directory design, network architecture, installation, configuration,

administration and troubleshooting of LAN/WAN infrastructure and security

using Cisco routers/Switches/ Cisco PIX, Checkpoint Firewall. Professional

in managing and troubleshooting AD design issues, server 2003 rollout, XP

desktop migration, file redirection and roaming profiles. Experienced in

systems management, technical support, QA testing, network administration,

scripting, software automation, security and patch management. Excellent

skills in project and team leadership, strategic planning, disaster

recovery, synoptic analysis, and technical training. Adept at budget and

cost control.

TECHNICAL SKILLS

Applications: MS Office, Project, Visio, PeopleSoft, SAP, Lanalyzer,

antivirus systems, Lotus Notes, Remedy, Citrix, GroupWise, cc:Mail, Flexnet

Admin Studio, Install Shield, Wise Package Studio.

Development Tools: C, Prolog (AI), Informix-4GL, PAL, Perl, Oracle, SQL,

Dot Net framework

Hardware: HP9000,IBM, PCs, servers, Cisco routers 4000, Cisco Pix

Firewall 520/515, Checkpoint 4.1

Networking: LAN/WAN, SNMP, RAS, DNS, WINS, DHCP, SNA Gateways

Platforms: Windows, UNIX, Novell

PROFESSIONAL EXPERIENCE

Global Dynamic Solutions, Lemont, IL

January 2010 - Present

Enterprise Technology Consultant

Managed and supported GDS network topology, architecture and LAN/WAN

infrastructure.

. Designed and implemented SCCM infrastructure topology with primary

central site, distribution servers, Cisco WAFS appliances across

multiple redundant T1 lines within Active Directory single forest domain.

. Installed, supported and administered SQL 2005 database, Server 2003 for

managing repository of all hardware and software systems including Asset

Intelligence, Web Licensing and Software Metering.

. Managed and administered LAN/WAN infrastructure, consisting of multiple

T1, T3 lines, Cisco 4000 routers.

. Performed Network monitoring of servers, desktops, laptops, Citrix using

SCOM and HP-Openview NNM.

. Developed, automated over 100 application into silent MSI packages

using Wise Package Studio v5.0.

INTEGRYS, Chicago, IL 1998 - 2009

Sr. Systems Engineer (2006-2009)

Performed systems management, network monitoring, software automation,

database management, software installation and upgrade, QA testing, license

tracking, web reporting, application scripting, and issue resolution for

$10B multi-national energy utility firm. Administered, supported, and

deployed SMS 2003, MS SCCM 2007 in Active Directory environment. Carried

out software push installation and software isolation. Ensured SOX

compliance. Designed silent MSI packages and software executables.

. Improved 99% system uptime performance, reduced server down time and

network bandwidth by utilizing Microsoft MOM, HP-Openview management

tools, cluster and fail-over technology.

. Reduced license renewal costs and IT budget expenses 10% by migrating

applications to Citrix Metaframe farm, negotiating new vendor contracts,

and consolidating application licenses.

Sami H. Aboukheir ( Page 2

Senior Systems Programmer, Peoples Energy (1998-2006)

Provided hardware, software, and operating system support for independent

utility company before and after acquisition by Integrys. Administered and

maintained platforms, performed patch management, and monitored application

usage.

. Improved system availability by maintaining disaster recovery processes.

. Enhanced quality by developing software and hardware standards and

documenting best practices.

. Maintained highest levels of security for corporate systems, desktops,

laptops, and servers.

. Recognized for maintaining 95% success rate on security patches and

software deployments.

ACCENTURE, Chicago, IL 1996 - 1998

Network Support Engineer

Installed, maintained, and supported servers and other hardware for $21.5B

global consulting company. Diagnosed and resolved issues. Monitored system

performance. Tracked and forecasted bandwidth usage. Developed and

implemented disaster recovery procedures. Performed system backups.

Installed PeopleSoft client server application. Responded to Help Desk

calls.

. Improved system availability through effective support of data center

operations.

. Increased productivity by centralizing all server builds in test lab

virtual VMware environment.

. Reduced data center outages by recommending additional UPS power circuits

for fail-over.

. Earned AITS Network Power & Safety Award.

APPRAISAL INSTITUTE, Chicago, IL 1995 - 1996

Manager, IT Systems Support

Directed all IS network operations, hardware maintenance, patch management,

and technical staff training for $1B professional standards organization.

Supervised network administrators.

. Achieved major savings by eliminating maintenance contracts for

peripherals and implementing internal hardware service and support, a

major annual cost savings of $10,000 reduced and eliminated from IT

budget.

. Recognized for maintaining 99% system uptime for all network and computer

systems.

. Recipient of company's Support and Maintenance Award.

TRANS UNION CREDIT, Chicago, IL

1990-1995

LAN Administrator

Performed network administration, LAN system support for NT, Novell, Unix.

Managed GroupWise email, backups.

EDUCATION

BS in Math & Computer Science

University of Illinois, Chicago, IL

CERTIFICATIONS & TRAINING

Microsoft Certified Systems Engineer, NT4 (MCSE)

Microsoft Certified Professional (MCP)

Certified Novell Administrator (3.12) (CNA)

NT Independent Certified Professional (NTICP)

SMS Administration & Support

UNIX System V Administration

Network Management Routing & Troubleshooting

AFFILIATIONS

IEEE Engineering Society

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