Engineer Sales

Long Beach, Ca. *****

Patrick Sutera

Solutions Architect

Summary

Experienced in the delivery of both wireless and wired network communication solutions

with the ability to solve business problems by partnering with clients to understand

stakeholder’s business needs and strategies

Unified Communications:

Transfer Telecommunication IP application knowledge to create positive ROI while

solving business problems such as Voice/Data convergence, Telecommuting,

Disaster Recovery, Mobility, and Video integration

Utilize Unified Communications Solutions to support consistent user experience

and employee access to corporate resources

Specialties

Unified Communications - Sales/Design/Implementation

Interests - applying Telecommunication solutions to provide Telecommuting, Mobility,

Business Continuity, Public Safety, First Responder communications and DR strategies

Experience

Solutions Engineer – ACS Sales and Marketing

July 2008 - Present

Define Cisco Unified Communications project requirements and plan

•

project lifecycle deployment

Design Cisco L2/L3 network infrastructure (Vlans, IP, QOS,POE)

•

Implementation of approximately 15K Cisco VOIP Phones, CUCM

•

clusters, Unity, UCCX, CER

Provide C-level presentations, Negotiate SLAs, Ensure Service Delivery

•

Principal Network Engineer - Voice Services - Computer Sciences Corp

January 2006 – July 2008

Manage VOIP implementation of 20k Avaya IP Phones, Modular

•

Messaging, Unified Communications

Ensure service delivery SLAs were achieved

•

Project Management of nationwide implementations

•

Provide VOIP system architecture development with customer engineering

•

teams

Cost analysis of maintenance contracts with multiple vendors

•

Solutions Architect - Avaya/Lucent

July 1998 – January 2006

Provide Technical Sales Direction / Business Development for Avaya’s

•

major accounts, resulting in large enterprise IP Telephony deployments

Consult with CIOs/CTOs/I.T. Directors when migrating from traditional PBX

•

platforms to Avaya S8xx Linux based systems, evaluate the TCO and ROI

Communicate technology direction and guidelines to Client Engineers,

•

e.g., MPLS / IPSEC - SSL VPNs / Firewalls/NAT / H.323 / SIP/ 802.11 / l2-

l3 QOS/ Application Level Gateways (ALGs)

Develop Network Security solutions utilizing Juniper VPN/IDP solutions,

•

Encryption, industry Best Practices

Design / Implementation for IP Telephony, Call Center and related

•

Applications for Avaya’s Service Provider Sales Organization.

Create Hosted Solution Offers, enabling Service Provider Customers to

•

offer IP Telephony Services

Design Mobility applications using Cellular/802.11

•

Design Telecommuter applications using IPSEC/SSL VPNs/ Softphone

•

Provide Data Networking design assurance for WAN / Layer 3 / QOS

•

applications

Provide design/implementation support which included ATM/IP/Frame

•

Relay, Layer 2 and Layer 3 Ethernet Switching, IP Routing

Network Consultant – 3COM

February 1993 – July 1998

Specialized in ATM/Ethernet Switching technologies; Ethernet/FDDI

•

Router technologies; Multicast technologies

Conduct channel educational seminars for L2/L3 switching, Routing, ATM

•

System Engineer – Xyplex

February 1993 – July 1998

Pre and Post sales of data communication technologies; L2/L3 switching,

•

TCP/IP /DECnet/Appletalk, Routers, Remote Access technologies

Education:

California State University Long Beach

Master of Science Emergency Services / Business Continuity / Public Safety

Bachelor of Science Computer Science

Cisco CCIPT, Cisco Certified IP Telephony

Certifications:

Avaya IP Telephony Specialist

Avaya Data Implementation

Juniper M-Series Routers

Juniper J-Series Routers

FEMA, IS 100, IS230, IS235, IS240, IS700

Technology Interests:

Unified Communications

Disaster Recovery communications solutions / Virtualization

Interoperability Solutions - ROIP

Public Safety Solutions – Unified Communication solutions which

include hand held radios

Acquired Skills:

VOIP

L2/L3 switching

Protocol Analyzers

IP Routing

ATM switching

VPN

SIP

Project Management

Giving back to DR/Public Safety knowledge base:

The intent of this site is to provide “primer” information on communication issues

for the Public Safety sector.

http://sites.google.com/site/interoperabilityfr/

Contact this candidate