Customer Service Sales
Resume:
*** ******* **** **.* Spring Tx,
Phone 713-***-**** . E-mail *************@*****.***
Brian Barboza
Objective
To obtain a challenging position that will allow me
to utilize and strengthen my technical, creative,
and interpersonal skills along with providing the
opportunity to learn new and exciting skills.
Education
[ Aug/08-May/09 ] Montgomery Community College
Shenandoah, TX
Firefighter Certificate
Discipline, Work Ethic, and the science behind
fire.
[ 2006- 2007 ] North Harris Community College
Houston, TX
Business Marketing and Finance
Computer Information Technology, Quick Books,
Microsoft Word, Power Point, Access, Excel,
Advanced Mathematics, Business and Sales
experience.
[ 2001-2005] Spring High School
Spring, TX
President's Award For Education Excellence
Out Standing Athletic Award 2006
Honors Graduate
Recommended Graduation Diploma with a 4.1 GPA
Awards received
CERTIFIED FIREFIGHTER CERTIFICATE
Successfully graduated firefighter academy and
passed all exams.
CERTIFICATE OF ACHIEVEMENT
In recognition for Exceptional Development and
Achievement of Collections and Customer Service
during the Closing Campaign, Displaying Leadership,
Commitment, Teamwork and Outstanding Performance.
Languages
Fluent in: English and Spanish
Basic Conversation in : French
Work experience
[2008-2009] KBR Services
Tallil, Iraq
[Mechanic Tech Foreman, Warehouse]
To ensure that all military vehicles are worked on
correctly and meet the deadline, also educate the
customer about the new upgrades to their vehicles.
Detail oriented, organized, dependable, Ability to
work in Team Environment
-Warehouse procedures both safety and work related
-Working in different climates
[2007- 2008] Contact Us/ Atento The
Woodlands, TX
[Customer Service Rep]
To attend to our customers needs with 100% of
professionalism and correct dialogue, and proper
information.
Learned to use the FDR credit card computer program
and initiated the beginning of "Atento" (well known
world wide Customer Service Company) in the US.
[2006-2007/ Present-rehire] Berry Hill
Baja Grill The Woodlands, TX
Cashier/ Catering Assistant Manager
To cater tour customers and increase our sales for
the restaurant by advertisement and good service.
Our Sales increased by 40% in 5 months
Provide customer feed back to Sales Department/
Marketing Department and assist in the development
of marketing program to help the business grow.
[2003-2006] MCI/RMH/NCO
Houston, TX
Telemarketer
Placing outgoing calls to prospects and follow-up
calls to secure sales leads.
Meet/ exceed operational call goals as well as
other performance metrics that are established.
MCI's sales increased by 60% for the time of my
employment.
References
Joelyn Catering Manager
Martin Mandujano Friend
Edwin Ferrera co worker
Contact this candidate