Manager Sales
Resume:
**** ********* ***, ***, *******, TX *****
571-***-****; ********@*****.***
Adam M. Montgomery
objective
My goal is work for a company that is expanding and has a great reputation; in doing so, I hope
that I will be able to utilize my skills and knowledge to better the company and help to create not only an
excellent work environment, but also to help raise revenue for said company.
Education
Texas Tech University Lubbock, TX
Bachelor of Arts
Focus Area: English (Literature and Language)
Minor: Italian Language
University of Maryland University College Camp Zama, Japan
6 Semesters Attended
Related
Experience
Sonic Drive-In Lubbock,TX 2010-Present
Manager
GENERAL PURPOSE OF POSITION: Assists in managing the operations of a Sonic Drive-In and
assumes responsibility for drive-in operations in the absence of other management. Trains and
supports the drive-in employees in order to provide quality food in a clean, safe and efficient manner
so that guests will have an enjoyable experience at the Sonic Drive-In.
ESSENTIAL JOB DUTIES:
1. Manages, trains, monitors and coaches crew members, carhops and skating carhops.
2. Directs and assigns drive-in employees to perform all duties in the Basic Stations (Fountain &
Frozen, Dresser, Front Swamp, Back Swamp, Grill, Switchboard, Expeditor, Food Prep, Carhop,
Skating Carhop and if applicable Drive-Thru) as needed and depending on store volume, during a
shift to ensure the preparation (portion control), temperature, packaging, appearance, presentation,
taste and service of all menu items meet operational standards.
3. Adheres to and monitors employee compliance of the drive-in employee handbook, policies and
practices. Takes appropriate action to address employee issues and policy violations and immediately
reports all employee issues, complaints and policy violations to his/her immediate supervisor.
4. Performs opening and/or closing duties in compliance with Sonic Drive-In policies and procedures.
5. Monitors and makes appropriate adjustments to staffing levels during assigned shift.
6. Monitors and maintains inventory levels and food cost control during assigned shift and completes
weekly inventory as needed.
7. Completes assigned administrative duties timely and accurately. Assists in maintaining files,
records and all required documentation.
8. Reinforces the importance of placing guests’ needs first to drive-in employees on a consistent basis.
9. Immediately responds to guest requests in a respectful manner. Reports guest complaints to
immediate supervisor and assists in resolving such complaints.
ADDITIONAL DUTIES:
• Performs all duties in the Basic Stations (Fountain & Frozen, Dresser, Front Swamp, Back Swamp,
Grill, Switchboard, Expeditor, Food Prep, and if applicable Drive-Thru) as needed and depending on
store volume, during a shift to ensure the preparation (portion control), temperature, packaging,
appearance, presentation, taste and service of all menu items meet operational standards.
• Operates switchboard and records customer order, repeats order in a clear and understandable
manner.
• Operates Drive-Thru window and sales register and makes accurate change quickly and efficiently.
• Prepares fountain drinks and ice cream items.
• Prepares food by cutting and chopping food items and cooking on grill or in fryers.
• Prepares food orders efficiently within 2-3 minute time frame.
• Packages all menu items into bags or trays and places drink orders into drink carrier.
• Serves food to customers in an efficient manner as necessary when working in other Basic Stations.
• Occasionally moves food product weighing up to 50 lbs into freezer and shelves stacked from floor
to ceiling.
• Occasionally disposes of trash by transporting bags outside and into dumpsters.
• Occasionally cleans areas of drive-in, including mopping, sweeping, washing dishes, wiping
counter-tops and emptying used grease.
• Complies with all federal, state and local wage and hour laws and labor and employment laws.
• Wears required uniform and appropriate personal protective equipment as outlined in the Sonic
Drive-In operations manual.
• Performs frequent washing and sanitizing of: food areas, food preparation tools, and hands.
• Performs other job-related duties as assigned or required.
Radisson Hotel Lubbock, TX 2010-2010
Housekeeping Manager (executive housekeeper)
This position provides technical and administrative supervision to housekeeping staff.
Position responsibility required for planning the use of workers, equipment, facilities, materials
and tools on a day-to-day, week-to-week, month-to-month or project-by-project basis.
I tracked and reported progress on work assignments and approved schedules.
I established deadlines, priorities, and work sequences and planned work assignments based on
general work schedule, methods and policies set by corporate leaders.
My position coordinated work with supporting or related work functions controlled by other
supervisors or departments.
I participated with superiors in the initial planning of current and future work schedules, budget
requests, staffing needs, estimates and recommendations as to scheduling project work.
I assigned work to employees and provided technical direction and/or help in accomplishing
difficult work steps and processes.
I observed work in progress to anticipate and resolve problems, reassigning personnel within my
group and coordinating work assignments among workers and other supervisors to maintain work
progress to meet scheduled deadlines.
I inspected completed work for quality and work order requirements, reporting possible or actual
work delays to the supervisor.
I investigated work related problems such as excessive costs or low productivity and determined
causes providing solutions to upper level management.
I was responsible for providing safety information and mandatory training to all housekeeping
employee’s ensuring proper safety and housekeeping practices were observed.
Housekeeping Duties included vacuuming, dusting, sweeping, moping floors, corridors,
providing clean linens, and maintaining sanitized bathroom facilities in each room.
Cleaning of facility means not only visual cleanliness but also bacterial cleanliness to meet hotel
housekeeping standards.
Emptied wastebaskets, trash containers, carrying trash to incinerators or dumpsters, placing
unburnable objects in separate container for other means of disposal.
I performed duties related to laundry service specifically receiving linen, sorting, folding,
counting, inspecting for cleanliness, distributing to areas and assisting with inventory of linen
and cleaning rooms after guests have checked out. I performed other duties as assigned.
Enterprise Rent-a-Car Lubbock, TX 2010-2010
Service Agent
I placed and pulled cars from the rental lines/parking spaces (Alamo, National, and Enterprise).
Prepare all vehicles for rental, deletion or maintenance.
Help all customers with questions or issues about their rentals.
Maintained cleanliness of garage/bays
Dispensed fuel and kept detailed records of transactions
Doc’s Liquor Lubbock, TX 2008-2009
Sales
• The position entailed assisting customers by answering basic questions.
• Responding to patron concerns and complaint’s, verifying accuracy of information and reconciling
disparities when appropriate.
• I operated an electronic checkout system (cash register), performed some light clerical duties (reports,
deposits, etc.), and stocking requiring frequent lifting, pushing, carrying and handling various products
weighing up to 40 pounds or more.
• I received and processed a variety of daily accounting reports for cash accountability, and performed other
duties as assigned included working in the wholesale department delivering products to restaurants and
bars, collecting payments from customers and maintaining the accountability and security of cash and
negotiable instruments while in transit back to the store or financial institution for deposit.
aDDITIONAL
Experience
Partytime Photos Lubbock, TX 2007-2008
Event Photographer
As a Photographer for Partytime Photo’s, I provided still photographic services to selected clients
requesting services by company director.
My position required me to demonstrate artistic skills and techniques in filming of high-quality
studio productions by improvising a variety of camera angles and camera tricks in order to
achieve professional excellence in still photographic and video productions.
My primary function was to perform digital still photography in the studio and on-location
assignments, in support of required photographic coverage by selected clients requesting services.
I employed in-depth knowledge of digital photography techniques and utilized available
computer hardware and software, in conjunction with artistic skill, to modify photographic
images and to produce finish products.
I independently investigated and studied new, current, and state-of-the-art photographic methods,
techniques, cameras, computer systems, and other photographic and video-related equipment for
possible application and/or systems upgrade to maintain qualifications and industry standards.
MWR (Japan-Skateland) Yokosuka, Japan 2003-2005
Recreation Aide
Maintained inventory of all equipment.
Issued and received used equipment from customers.
I maintained the reservations schedule by making reservations and preparing the facility for
reservations.
Cleaned and performed preventative maintenance of equipment and facility
This position entailed independent management of the facility, opening and closing and the day-
to-day operations of equipment, inventory and cash accountability.
I performed daily preventive maintenance ensuring a clean and safe facility for patrons and
addressing inadequacies to supervisors needing guidance and rectification when problems
occurred.
MWR (Italy-Lifeguard, Recreation Aide) Naples, Italy Seasonal (’99,’00,’01,’02,’03,’04,)
Recreation Aide
The primary purpose of this position and under direction of the pool supervisor, I was responsible
to develop and administer a swimming program, to serve as a lifeguard and swimming instructor
for adults and children; and to perform other related recreational program duties associated in this
arena.
I planned, organized and implemented a well rounded swimming program; had oversight on day-
to-day operations of the swimming facility maintaining pool and area clean and free from any
hazards.
I observed and enforced safety rules and regulations and provided information to swimmers
regarding safety rules and procedures, tactfully warning patrons who repeatedly disregarded
safety rules, and followed facility Standard Operating Procedures for disciplinary actions.
I rescued and resuscitated individuals in danger of drowning and rendered first aid to injuries.
I used a variety of techniques such as artificial respiration, cardiopulmonary resuscitation (CPR),
and first aid, having oversight on general housekeeping of swimming facility; ensuring that
facility appearance was maintained and that building and grounds are in proper repair.
I performed gate control and administrative duties, obtaining accounts for, and safeguards to the
change fund.
I participated in required in-service training and maintained currency, capability, and certification
to perform lifesaving and water rescue, in order to administer basic first aid and CPR, and to
provide water safety instruction for the activities and skill levels taught.
Special Skills
Computer Skills
65 Words a minute
Limited Web Design
Intermediate Network setup and maintenance
Setup computer systems
Knowledge of Microsoft Office Suite
Other Skills
Taught Swimming lessons
Limited Italian speaking
Limited guitar playing
Multimedia design (use of software to develop multimedia)
Limited alcohol beverage knowledge
I’m a strong leader and fast learner
3424 Frankford, 16C Lubbock, TX, 79407
571-***-****, ********@*****.***
Adam Montgomery
References
Aimee Jimenez Adam Fickey Patricia Castro Kenny Hitt
Pharmacy Tech Sales Food and Beverage Manager Beer Manager
CVS Pharmacy Gander Mountain Radisson Hotel Doc’s Liquor (HWY 27)
34th and Slide Houston 4th and Marsha Sharpe Highway Lubbock, TX
Lubbock, TX 713-***-**** Lubbock, TX 806-***-****
Contact this candidate