Customer Service Accounting

Location:

Posted:

August 30, 2010

Sarah Pham

E mail: **********@*****.***

Profile

Organized individual with an Accounting degree and customer service experience.

Possess strong communication skills and the ability to learn very quickly.

Work well with others on team projects or any given task.

Bilingual: Speak English and Vietnamese fluently.

Proficient in Microsoft Word, Excel, and PowerPoint 2007.

Education

Bachelor in Business Administration, Accounting concentration

Belmont University, Nashville, TN

Graduation Date: May 2010

Earned GPA of 3.4 while working 32 hrs weekly

Dean’s List Fall 2006, Fall and Spring 2007, and Fall 2009

Relevant Coursework

Accounting Principles I & II

Intermediate Accounting I & II

Cost Accounting

Accounting Info Systems

Federal Income Taxes

Business Finance

Principles of Marketing

Principles of Management & Strategic Management

Principles of Macroeconomics & Microeconomics

Experience

Customer Service Agent (October 2007 – May 2010)

Enterprise Holdings, Nashville, TN

Interacted daily with customers to provide support, exceed their expectations, and solve their problems.

Provided service to Emerald Club Members and expedited rental process for frequent business travelers.

Filled in as rental agent and sold rental agreements to a wide variety of customers as needed.

Promoted from shuttle driver to return agent to customer service agent during three years of service.