Natalia Dishler
Glenview, IL 60025
Tel.: 847-***-**** (home)
Tel.: 847-***-**** (cell)
Email: ********@*******.***
SUMMARY OF JOB EXPERIENCE:
Skills: Bibliographic and literature search
Business information search
Interlibrary loan and document
delivery
Acquisitions
Cataloging
Circulation
Reference
Library collection and database
maintenance
Editing and publishing of special bibliographical indexes
Databases: OCLC FirstSearch, MEDLINE/PubMed,
Micropat.com, USPTO, EPO, Westlaw,
PACER, HeinOnline, LexisNexis,
Goneau & Lemens, Landon IP, SEC EDGAR,
Dun & Bradstreet (D&B), Hoover's
Online, IBM Publication Center, IBM ITIRC,
ACM Digital Library, IEEExplore,
CECybrary, US and foreign OPACs, e-stores and publishers'
databases, Banner & Witcoff library
database; CHIC LibraryCom, IBM
Research & Development (Israel)
library database, Technion (Israel) ALEPH
Software: Microsoft Word, Excel, Outlook Express, iManage,
Lotus Notes
EXPERIENCE:
2004 - 2009 Banner and Witcoff, Chicago
Library Assistant
. Searched OCLC, Library of Congress, online accessible
databases, catalogs, and the Internet for complete and
correct bibliographic information
. Located books, periodicals, journal articles, and other
materials in online accessible library catalogs, as well
as in free and subscription databases
. Purchased books, journal articles, and other materials
via online e-stores and databases
. Downloaded free journal articles and other free
materials from the Internet
. Located books, journal articles, and other materials for
loan and reproduction (using OCLC WorldCat), borrowed
books and ordered article copies from library
collections via Interlibrary Loan and Document Delivery
Services
. Located, downloaded or ordered patent documents, court
decisions, docket sheets, business statements, and other
documents via online free and subscription databases
. Received and checked in newly arrived books, periodical
issues, updates, and other materials
. Cataloged books and other materials purchased for the
collection, assigned LC numbers and subject headings
using records from OCLC WorldCat, Library of Congress
online catalog, and other library OPACs
. Contacted booksellers, publishers, libraries, and other
vendors regarding orders and purchases:
submitted orders;
checked status of orders;
investigated and
resolved subscription problems, as well as bibliographic, delivery, and
payment issues;
verified receipt of ordered, purchased and
borrowed materials; followed up on their non-
receipt;
claimed missing items (books, volumes,
supplements, updates, and periodical issues);
returned duplicates, unnecessary materials and
those sent in error
. Coordinated with IT for CD-ROM uploads
. Processed invoices:
matched invoice to item receipt;
approved and forwarded invoices to the Accounting
Department for payment
. Discarded outdated items according to the librarian's
and publishers' instructions
. Edited and updated records in the library databases
. Scanned and copied articles and other documents for
patrons
. Routed books and periodicals to attorneys according to
pre-assigned distribution lists
. Answered patrons' questions via, email, phone and in
person
. Assisted users in locating the appropriate resources
. Maintained the library collection and database
. Maintained circulation
. Ordered library supplies
. Opened and distributed the library mail
. Acted as back-up for conflicts of interest checking
process:
conducted corporate parent/subsidiary search
and retrieved family trees using the D&B Family
Tree Finder, searched SEC EDGAR Online, Hoover's Online,
company
websites, and other online resources for
additional corporate linkage information;
ran search for potential conflicts against
the firm's internal database
. Performed other tasks as assigned
2002 - 2004 Cooking and Hospitality Institute of Chicago (CHIC)
Library Technical Assistant
. Maintained the library collection and library online
database
. Received and cataloged books and periodicals purchased
for the library collection, assigned LC numbers and
subject headings using records from OCLC WorldCat,
Library of Congress, and other library OPACs
. Attached labels and barcodes to cataloged items for
shelving and circulation
. Provided general information, reference, and research
services to students and instructors
(via phone, e-mail, and in-person) using the library
database, Internet, online databases, publicly
accessible catalogs, and print resources
. Retrieved articles from subscription databases and the
Internet
. Organized and maintained periodicals
. Provided circulation service
. Registered patrons and updated status of patrons.
. Sent out and emailed overdue reminders
. Collected overdue fines
. Assisted students with their assignments, computer and
Internet use
. Assisted students and instructors in locating the
appropriate library and online resources
. Placed items on reserve
. Supervised the library in the absence of the librarian
. Trained and supervised student workers
. Oversaw supplies and equipment
. Performed other tasks as assigned
1997 - 2001 IBM Research & Development Labs in Haifa, Israel
Librarian
Managed the IBM Research library
Maintained the IBM Research library collection of books and periodicals
Maintained and developed (with IT) the IBM Research library database
Maintained circulation
Provided reference and research services to patrons
Purchased books, journal articles, and other materials via online resources
Retrieved full-text journal articles from subscription databases and the
Internet
Cataloged books and periodicals using records from Israeli and foreign
libraries' OPACs, including Library of Congress and British Library online
catalogs
Borrowed books from Israeli libraries via Interlibrary Loan
Provided patrons with article copies and copies of TOC for periodical
issues
Routed articles, periodicals and books to patrons
Processed invoices
Renewed subscriptions
Contacted vendors
Prepared and posted IBM Research Technical Reports on the company Intranet
Took care of membership matters for patrons
1995 - 1997 Israel Institute of Technology (Technion) Library, Haifa,
Israel
Librarian
Worked at the reference and general information desks
Worked at the circulation desk
1972 - 1990 All-Union Knizhnaya Palata (National Book Chamber),
Moscow, USSR
Senior Editor-Bibliographer
Cataloged Russian and non-Russian language publications, using language
dictionaries
Prepared and edited national bibliographies for publication
Provided reference and research services
LANGUAGES: English, Russian, Hebrew, and French (working knowledge)
EDUCATION: Moscow State University of Printing Arts,
Russia
Diploma in Bibliography and
Library Science
REFERENCES: Available upon request