Customer Service Sales
Resume:
Briseida Sosa
Hialeah, FL 33015
********.****@***.***
Objective: Seeking a position with a company where my input, skills and experience would
make me an asset to my employer.
Highlights
Fluently speak, read and write English and Spanish. Well-organized and efficient. Skilled with
computer systems and software such as Microsoft, Excel, Outlook, Data Entry and Internet.
Skilled at organizing complex projects, defining project priorities, and delegating tasks. Can
easily break a large project down into smaller pieces, prioritize goals, work under short
deadlines without sacrificing creativity.
Experience
Vidal Communications / Sprint
Corporate, Business, Government Account Manager 10/2009 to 05/2010
• Maintained accurate records of all sales and prospecting activities including sales calls,
presentations, closed sales, and follow-up activities within their assigned territory,
including the use of Microsoft Outlook to maintain accurate records.
• Maintained contact with all clients in the market to ensure high levels of Client
Satisfaction.
• Built trust, value others, communicated effectively, drive execution, forster innovation,
focus on the customer, collaborated with others, solved creatively and demonstrate high
integrity.
• Maintained professional internal and external relationships that meet company core values.
Bank Of America - Private Banking
Customer Service Representative 09/1997 to 12/2008
• Opened accounts and explained and processed investments.
• Investigated and corrected errors, following customer and establishment records and using
calculator and computer.
• Executed wire transfers of funds.
• Supported the Relationship Managers in account closures, openings including preparation
of Wires
• Processed Fraud and Dispute cases.
• Prepared Audit Reports Quarterly
• Handled Mail, check orders and prepared cashier checks
Sally Lou Fashions New York, N.Y.
Accounting Assistant 2/1996 to 1/1997
• Performed calculating, posting and verifying duties to obtain financial data for use in
maintaining accounting records.
• Compiled and sorted documents, such as invoices and checks, substantiating business
transactions.
• Verified details of business transactions, such as funds received and disbursed, and totaled
accounts, using calculator and computer.
• Performed variety of clerical duties and other duties pertinent to establishment.
Education
Adlai Stevenson H.S. Bronx, N.Y.
Diploma 1989
References: Available upon request
Contact this candidate