Customer Service Sales

BreeAnn Oxford

Mobile Phone: 661-***-****

Secondary Phone: 661-***-****

E-mail: ***********@*****.***

OBJECTIVE

Obtain a position as a team-player in a people-oriented organization where I can maximize my customer-

service experience in a challenging environment to achieve the corporate goals.

WORK EXPERIENCE

Sales Associate

April 2009 - July 2009

Macy's West, LLC Bakersfield, CA

Retail

Ensure that each customer receives outstanding service by providing a friendly environment, which includes

greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of

customer service. Assist in processing and replenishing merchandise and monitoring floor stock. Aid

customers in locating merchandise. Communicate customer requests to management. Assist in completing

price changes within the department. Participate in year-end inventory and cycle counts. Assist in ringing up

sales at registers and/or bagging merchandise. Any other tasks as assigned from time to time by any manager

Utilizing Multicultural Sensitivity/Awareness, and Problem-Solving/Reasoning/Creativity skills

Sand which Artist

December 2006 - May 2008

Subway Sandwich Shops, Inc. Bakersfield, CA

Food and Beverage Production

Prepares food neatly, accurately, and in a timely way. Demonstrates a complete understanding of menu items

and explains it to guests accurately. Exhibits a cheerful and helpful manner when dealing with guests. Greets

guests and prepares their orders, uses Point of Sale system/cash register to record the order and computes the

amount of the bill, collects payment from guests and makes change. Understands and adheres to all quality

standards, formulas and procedures as outlined in the Operations Manual. Accounts for all forms of money,

bread, etc. during the shift Understands and adheres to proper food handling, safety and sanitization standards

while preparing food, serving food, and clean up. Maintains professional appearance and grooming standards

as outlined in the Operations Manual.

EDUCATION

High School or equivalent, High School Diploma,

1 2004 - 1 2008

Community Learning Center Bakersfield, CA

Graduated in 2008

2.5 G.P.A

CERTIFICATIONS

American Academy of Professional Coders

Adult CPR

AB16353-ADL

Basic First Aid

AB16353-FA

Basic Life Support Certification

AB16353-BLS

Health Care Provider CPR

AB16353-HCP

SKILLS

Leadership/Management Skills

Planning/Organizing

Problem-Solving/Reasoning/Creativity

Computer/Technical Literacy

Time management skills

Interpersonal Communication skills

Strong Written and Verbal Communication Skills

Patience Intermediate

Sales Ability

Quick learning skills

Resourcefulness Intermediate

Responsibility

Customer Service Skills

Reliability

Determination

Ethics

Contact this candidate