Sales Customer Service

ARNALDO PEREZ GARCIA

**** ****** **, ******, ******* 85339 602-***-**** e-mail

***********@*****.***

OBJECTIVE

To obtain a in customer service position. Organizational

and planning skills learned from the Air Force's inventory

management training would be an asset in this area. In addition I have

knowledge of copiers and printer gained while working as an account

executive for the Ricoh Corporation

AREAS OF STRENGTH

. Research and product development

. Organization

. Leadership

. Planning

. Demonstrating and promoting company objectives

Highlights

. Recently worked as a outside consultant to major international bank

providing operational support for their call center in the Phoenix

area, and working directly with vice presidents and assistant vice

presidents suprivisors and team leads maintaining a high level of

proficiency

. Coordinated support for site with outside vendors

. Inventory control and logistical support for site

. Coordinated vital paperwork and work load for team leads and

suprivisors

. Direct support for the site manager

. Worked to set up presentations for insurance firm to increase sales

PROFESSIONAL EXPERIENCE

Millennium Marketing, Computer technician in charge of IT.

Rewired the network supervised the deployment of the computer hardware and

software did site prep for new sites. Repaired and reprogrammed used

computers for site deployment maintained operational control over all

desktops laptops printers and network backbone.

SuperShuttle, 2008-2009 Customer support. Handled customer

ground travel arrangements to and from home, hotel or business. Resolved

consumer complaints and travel issues.

Kelly Services, 2004-2007 Banking, Insurance, entertainment,

logistics, state government, promotional sales and site facilitator

Labor Ready, 2003-2004 Acting warehouse manager, construction

worker (site prep), construction safety tech, assembler (conveyor belts and

product delivery systems)

EDUCATION 3years college, electronics technology, inventory management

school, weapons control systems mechanic school, U.S Air Force supervisors

school, U.S Army officer training school, Ricoh color copier training

Ricoh sales training course, Micros systems technical training, Tandy sales

training course, Carico Intrernational sales training course, Micros

Systems field tech training, Tandy computer sales training course,

Presently attending Collins College

Contact this candidate