Amardean E. Elsayed
** ****** **** ( East Brunswick, NJ 08816 ( 908-***-**** (
********@*****.***
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AREAS OF STRENGTH
( Effective Communication ( Opportunity Identification (
Performance Tracking
( Project Management ( Technology Solutions ( Information
Sharing
( Statistical Analysis ( Relationship Building ( Customer
Focus
( Vendor Management ( Detail Oriented (
Training
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WORK EXPERIENCE
Chartis Insurance (formally AIG)
Risk Management - Specialty Workers Comp (SWC), Parsippany, NJ
Business Analyst, August 2009 - April 2010
. Provided daily metrics for SWC Senior Management, which included GWP,
insured data, and broker information.
. Prepared technical specification documents for underwriting systems.
. Aided underwriters with binding a submission or quote into a policy
. Conducted and participated in status meetings to collect data from
business users.
. Partnered with underwriters to understand business risks and provide
solutions to reduce them.
. Main point of contact for system outages, problems, or any issues brokers
and underwriters are facing with the online SWC system.
. Performed user acceptance testing for the Application Maintenance Team.
. Gathered and wrote Business Requirements for software updates and system
enhancements.
Moore Stephens Business Solutions LLC, New York, NY
Business Intelligence Consultant, July 2008 - March 2009
. Preformed a gap analysis between current state and future operations on
data warehouse project for a National Insurance Carrier.
. Responsible for running multiple SQL queries to test quality and accuracy
of client's data.
. Held data modeling sessions across MSBS and Client to ensure all business
requirements have been captured.
. Clarified client requirements, business needs and project objectives, via
feedback sessions and client meetings, in collaboration with all
stakeholders to ensure MSBS was on track to meet it's SOW
. Worked with MSBS Partners to publish Business Requirement Documents per
the respective client needs.
. Utilized DataFlux - a data profiling tool, to provide metrics on data
quality, including compatibility of client data to the data warehouse.
. Analyzed data metrics among eight Operating Companies for a client and
isolated them into their respective data elements.
American International Group (AIG)
Premium Audit Division, Berkeley Heights, NJ
Senior Business Analyst, Mar 2007 - July 2008
. Provided Auditors with direction as to the audit requirements of
various Fortune 500 accounts.
. Facilitated war room meetings by representing the Premium Audit Division
(PAD). Personally assisting in the increase of collectible accounts by
over $200 million.
. Developed, prepared and maintained daily and weekly business metrics for
PAD executives. These metrics include Audits Outstanding; Revision
Rates; Internal/External Audit Count and Audits Completed by Region.
. Partnered with Risk Management to resolve delinquent audits to facilitate
billing and created solutions to limit various state regulatory fines.
. Created scorecards detailing project and budgetary statuses and presented
results to the Global PAD President and his executive team on a weekly
basis.
Business Systems Analyst, Dec 2005 - Feb 2007
. Developed a business continuity plan for the Premium Audit Division.
Including an automated call tree initiative, testing remote BCP sites and
initiating a BCP maintenance system for over 400 key personnel.
. Provided technical support for the Premium Audit Division, including
performing user acceptance testing on Executive Management Team's
requested enhancements.
. Resolved Field Auditor technical issues by coordinating with Information
Security, Remote Access Team, and Help Desk to ensure auditors were able
to perform without interruption. Received numerous commendations on my
performance from all auditors and managers.
. Created procedural system documentation for new hires detailing timelines
for setup of hardware, software and permissioning.
. Developed and implemented data flow to integrate all personnel
information from various Premium Audit Division sources to conform to
vendor specifications.
AIG Data Warehouse Center, Livingston, NJ
Lead Inventory Technician, Sept - Oct 2005
Coordinated all aspects of inventory initiative to determine status of over
4,000 company assets.
. Managed Inventory Team of five individuals to collect and analyze data on
company assets to ensure timely reporting.
Provided daily and weekly project status reports to major customers housing
assets at the company facility
MANAGEMENT AND TECHNICIAL TOOLS
MS Project, MS Visio, SharePoint, Word, Excel, PowerPoint, SQL Queries,
Insurance Related Courses
EDUCATION
BS, Business Administration - Concentration in Mgmt. Info. Systems, May
2005
Montclair State University, School of Business, Upper Montclair, NJ