Customer Service Insurance

Diana Hillsman

**** ** **** **

Miami, Fl. *****

Phone: 786-***-****

Email: *****.********@*****.***

Objective: Seeking a position as a Medical biller and coder or front desk position with a

company that my skills and education will prove to be an asset.

Accreditations and Licenses:

Nationally Certified Insurance and coding Specialist,Occupational Safety & Health Administration

(OSHA), HIV/ AIDS Certification and Domestic Abuse Training, Health Insurance Portability and

Accountability Act (HIPPA), BLS CPR certification.

Skills and abilities:

•

• •

Medical Office Procedures Keyboarding 40 WPM

• •

Certificate of Hospital Billing Excellent customer Service

Skills

• ICD 9,CPT CODING, HCPCS

• Detail oriented

• Medisoft,Ecast Advance

•

Software Team player

• Microsoft Word,Quick Books

EDUCATION:

MedVance Institute Miami, Fl

Graduate

Medical Billing and Coder Specialist

EMPLOYMENT:

04/2010 06/2010 Miami Diagnostic and Intervention Center Miami,Fl

Biller and coder externship

• Post charges utilizing internal coding system, ICD 9 coding, CPT HCPCS coding

• Post insurance and patient payments

• Verify and input patient eligibility and insurance information

• Performed insurance collection duties

Aumni Innovation Group

12/2008 3/2009 Plantation, FL.

Sales Associate

• Sales and customer service

• Assisted AT&T customers to bundle up utilities, such as AT&T home phone and internet

• Responsible for improving customer retention through programs and service

• Continually maintain working knowledge of all company products and services

• Make recommendations according to customer's needs

Wal Mart

11/2006 1/2008 Miami, FL.

Service Writer Greeter/Cashier

• Customer service

• Cashier duties

IRT

3/2004 11/2006 Miramar, FL.

Customer Care Rep

• Handled over 60 inbound calls per day

• Provided technical support for cellular phones

Contact this candidate