Manager Sales
Resume:
Erik D. Surgnier
Olathe, KS *****@***.***
Management Professional
Logistics - Transportation - Inventory - Staffing
Results-driven achiever with exceptional management career in business
ownership, logistics, transportation, and staffing industries. Skilled at
developing and executing targeted business initiatives that drive growth,
sales objectives, and enhance bottom-line profits. Highly effective
communicator and team leader with proven ability to build long-term
relationships with internal and external customers by establishing a high
level of confidence and trust. Visionary leader with a keen understanding
of business priorities and demonstrated expertise in rapidly advancing
business goals to revenue-producing activities.
Core Leadership Qualifications
Team Building/Leadership P&L/Budgeting Staff Training &
Development
Operations Management New Business Development Business Planning
Account Development & Risk Management Project Management
Retention
Professional Experience
Max Muscle Sports Nutrition 2008 to
2010
Owner/Manager of Kansas City's only franchise retail location with a
primary focus on increasing sales, profit, and managing risk. Provide
training, leadership, and direction of sales force. Oversee all aspects of
operations, finance, human resources, and marketing.
-Cultivated relationships with over 50 business, fitness centers,
universities, and personal trainers.
-Racked up 11 straight months of increased sales in the first year of
business.
-Radically changed the lives of hundreds of customers and nutrition
consulting clients through superior motivation, customer service, and
dedication.
-Developed a superior staff through selecting the most-qualified health and
fitness professionals, putting them through an intense hiring and training
process, and leading them in increasing sales and providing an in-store
experience like no other.
Professional Resources, Inc.
2004-2008
Owner/Vice President of a privately held, regional staffing company with
five locations in two states with over 250 employees.
-Rocketed sales 239% in the first two years of joining the business
-Maintained consistent growth by hiring the right people, allowing them to
do their jobs, training on company, client, and state and federal
employment policies
-Slashed unemployment costs through detailed management of documentation,
communication with clients, and assuring prompt reassignment of temporary
employees.
-Greatly increased profit margins by reducing work comp claims and
premiums by maintaining a three-year average of 1.4 or lower
Werner Enterprises 1997-
2004
Operations Manager/Training Supervisor with the fourth largest trucking
company in the U.S. Responsible for the direct supervision of 12 Fleet
Managers, 4 Management Trainees, 4 Temporary Fleet Manager Floaters, and
895 drivers. Duties include monitoring the operations of Just-In-Time
freight; administer Department of Transportation controls and employee
relations.
-Ensure all Fleet Managers and Owner/Operators work within the contractual
agreement between Werner Enterprises and the truck owners
-Boosted productivity by constant review of the Operations Training Program
and directing Management Trainees through the training process until taking
over their own account
-Consistently achieved 98% or higher on-time delivery rate as a Fleet
Manager of 60 drivers and as Fleet Supervisor 24 Managers, located at
multiple terminals, and 895 drivers
-Excelled at every position while employed at Werner going from entry level
trainee to being offered a Director level position in six years
United States Air Force
1986-1998
Non-Commissioned Officer in Charge, Inventory Management Supervisor
From initial tour of duty until separation, positions included: Material
Management, Distribution, Quality Assessments, Warehouse Manager, and Asset
Control and Vehicle Control.
-Achieved the highest rating possible on all performance evaluations for 11
years
-Selected by Command Staff as an Officer Training School candidate
-Numerous nominations for Airman, and NCO of the Quarter for superior
performance, appearance, and knowledge of U.S Military history
-Negotiated local vendor contracts for the purchase of raw and finished
materials and ensured government specifications were maintained
-99.9% In-stock and accuracy rating on $75M inventory with thousands of
items
-Selected as Quality Improvement Facilitator to maximize flow of
communication and assets between organizations to increase efficiency and
readiness
Education/Professional
Bachelor of Science, International Business Management-Bellevue University
NCO Academy; NCO Preparatory Academy, USAF
Quality Improvement Facilitator
Olathe Chamber Member, Founder and Vice President of the Blue Valley
Baptist Business Fellowship
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