Customer Service Sales
Resume:
A lesia Prater
Toledo, Ohio 43613
A .******@***.***
T ECHNICAL SKILLS PROFILE
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Increased bottom line in a variety of sales positions
• Cash management experience
• Strong interpersonal and communication skills
EMPLOYMENT HISTORY
C ashier/Guest Services 2 008-present
Pilot Travel Center, Toledo, OH
Deliver customer service via in person and telephone
Operate POS system, perform daily cash, credit and check transactions
Ensure that work area is clean and well stocked with merchandise
Customer Service Representative
2 005-2008
Value City Department Stores
Daily opening and closing of store
Oversaw sales activities to ensure that customers receive satisfactory service
Direct and supervise employees d in sales, inventory-taking, reconciling cash receipts, and
c ustomer service skills
Administrative Assistant 2003-2008
For Him Ministries Inc., Toledo, OH
• Provided continuous professional support to President/CEO, coordinated schedule, and
a ppointments, managed weekly expense account
• Coordinated work flow among five coordinators/mentors, prioritized and delegated tasks,
provided motivation and direction to create a positive work environment and ensured
a ccurate and on-time completion of monthly invoices
• Perform basic clerical duties (i.e. answer phones, take messages, coping, filing,
s cheduling appointments, data entry and processing)
•
Store Manager 1998-2007
The HoneyBaked Ham Company, Holland, OH
Responsibilities included purchasing, merchandising, customer service and all facets
•
of operating a specialty food outlet store.
Designed upscale presentation strategies and special marketing campaigns resulting
•
i n increased store traffic and profits. Hired and trained sales staff.
EDUCATION
Bachelor of Science July 2010-present
Human Resource Management
Lourdes College, Sylvania, Oh
Associates of Arts July 2010
Business Administration
Lourdes College, Sylvania, Oh
Contact this candidate