Customer Service Data Entry

KATHERINE MCGRATH

***** *** ******

Highland, CA 92346

909-***-****

OBJECTIVE

Seeking an entry level position as a Department Assistant

EDUCATION/TRAINING

Colton Redlands Yucaipa-Regional Occupational Program

Administrative Medical Assistant, Certificate of Completion May 2010

San Bernardino Adult School

General Studies/GED

SKILLS

. Professional Telephone Etiquette

. Ability to File Alphabetically & Numerically

. Type 35-40 wpm

. Data Entry

. Basic Computer Skills

. Customer Service Skills

WORK EXPERIENCE

EPIC Management, L.P.

April 2010-April 2010

Externship

Department Assistant

. Prepared invoices for scanning, processed return mail

with bad addresses and filing.

Community Action Partnership

August 1996-January 2007

Program Aide I

. Filing, typing, data entry, answering telephones,

customer service, approved client files for eligibility,

processed monthly reports, monitored expenditures, and

supervised clerical staff and outreach workers.

Community Action Partnership

September 1993-June 1996

Clerk I

. Filing, typing, answering telephones create spread

sheets, data entry, ordered office supplies, processed

incoming and outgoing mail.

Contact this candidate