Customer Service Manager
Resume:
Jennifer Moore
Greensboro, NC 27405
*****************@*****.***
Objective:
Experienced office professional seeking a position in a pharmacy setting
that will allow me to utilize my customer service skills, administrative
experience, and pharmacy technology knowledge for the purpose of excellent
and accurate patient care.
Education:
Brookstone College, Greensboro, NC
Major: Pharmacy Technology
Graduation Date: October 2010
Honors: Perfect Attendance, Honor Roll, and President's List, Voted
Student of the Month
Certification Exam Date: October 2010
Skill Competencies:
.Drug Calculations .Reconstituting Drugs
.Drug Administration .Compounding Drugs
.Insert Packaging .Dispensing Drugs
.Labeling Application .Medical Terminology
.Syringe Selection .Typing
.Pharmacy Technician Procedures .MS Word
.Pharmacy Technician Billing .MS Windows
.Sterile Techniques .Customer Service
Experience:
Americana Animal Hospital, Greensboro, NC
Dates of Employment: June 2002-Current
Title: Office Manager
Duties Include: Checking-in-patients, releasing patients with after-care
instructions, reading medical charts, preparing medicines to go home,
entering daily medical data in to computer, collecting money, screening
phone calls, providing excellent customer service, demonstrating superior
problem solving skills, handling inventory control, maintaining
relationships with drug representatives/distributors, and performing
monthly/yearly profit and loss totals.
Contact this candidate