Technician Assistant

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Rakeen Peery

412 Lapier St. Toledo,Ohio 419-***-**** **********@*****.***

Targeting Entry Level IT Positions

Ambitious and eager Computer Technician Trainee trained in Hardware/Software

installation and repair.

Consistently recognized for technical troubleshooting skills used to rapidly and cost

effectively resolve challenging technical issues.

Quickly learn and master new technology; equally successful in both team and self

directed settings; and proficient in a range of computer systems, languages, tools and testing

methodologies.

Education

Flint Genesee Job Corps –Flint,MI

Certificate of Completion in Computer Technology

Concurrent Employment with College Studies:

Student Helpdesk Technician (2009 to 2010): Provide networking/desktop support

and perform mainframe and account maintenance tasks. Earned commendations for

teamwork, flexibility and work excellence in providing IT support to students and faculty.

Technology Summary

A+ Certification Training Completion

Certifications:

Windows 9X/NT/2000/XP/Vista/7/2K3,Mac OS, Linux, A+ Depot Technician

Systems:

Training

Oracle, ADB2, Relational Databases

Databases:

HTML, C++, Java

Languages:

MS Office

Software:

IT Experience

Flint Genesee Job Corps– Flint,MI

IT Assistant, (2009 to 2010) Handled technical troubleshooting within an enterprise

environment, including system crashes, slow downs and data recoveries

Selected Contributions:

Achieved exemplary customer satisfaction scores consistently.

Handled 25+ technical/mission critical calls daily and consistently met high service standards.

Previous Work experience

10/2007 06/2008 Line Helper, Geokinetics Inc, Houston, TX

05/2007 10/2007 Package Handler, Fed EX, Toledo,OH

08/2006 03/2007 Line Helper, Dawson Geophysical Inc., Midland, TX

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