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Customer Service Sales

Location:
Randallstown, MD, 21133
Posted:
August 31, 2010

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Resume:

Chimere Walden________________________________________

**** ******** **** ****** #***, Randallstown,

MD 21133

203-***-**** ?

********@*****.***

Summary of Qualifications_______________________________________________

A highly motivated, energetic, college graduate with six years of

experience in balancing and auditing monetary funds, handling heavy call

volume while maintaining order and organization, and reconciling

confidential and complex information. Excellent skills in multitasking, and

balancing between all Microsoft Office applications such as Excel,

Powerpoint, and Outlook. Seeking an entry level position that will develop

and provide me with more experience to further my progression.

Education______________________________________________________________

Southern Connecticut State University, New Haven, Connecticut, 2009

B.S. Business Administration, International Business

Professional Experience_________________________________________________

Teller I

March 2010 - Present

Webster Bank, Fairfield, CT

. Provides each customer with exceptional service and basic information

through counter based transactions.

. Identifies cross-sell opportunities and refers customer to appropriate

sales team member.

. Process customer transactions and respond to product and service

inquiries in a responsible, timely and accurate manner.

Laboratory Processor

November 2006 - present

St. Vincent's Medical Center, Bridgeport, CT

. Qualified to test request and label blood tubes along with other

specimens for distribution throughout the departments in the

laboratory.

. Provides organizational skills of handling heavy call volume, copying,

faxing and distribution of mail.

. Use of analytical skills in dealing with time sensitive and

confidential information, while gathering, dissecting and relaying

information to the appropriate departments.

Cashier

June 2005 - January 2007

Stop & Shop, Bridgeport, CT

. Provided exemplary customer service while processing grocery orders.

Instrumental in the transition of "Self-Scan" registers, training and

guiding customers and employees.

. Dealt receipt of payment by cash, check, credit and debit purchases,

while balancing and auditing cash registers.

. Trained and assisted new employees on the systems and regulations of

the company, while acquiring the ability of working in a team setting,

while also understanding when to work independently.

Benefits Assistant

Summers of 2001, 2002, 2003

City of Bridgeport, Bridgeport, CT

.

Coordinated office functions such as inbound telephone calls, faxe

s, copying, filing, and delivery mail.

. Verified enrollment and eligibility of health coverage for

active and retired employees.



Contact this candidate