Vice President Administrative Assistant
Resume:
Nakia Vance
Voorhees, NJ, *****
********@*******.***
PROFESSIONAL EXPERIENCE
TD BANK, Mount. Laurel, New Jersey
Administrative Support/Operations & Adjustments, Jun 2005 – Oct 2009
• Planned and coordinated department events for 30 team members.
• Provided administrative/secretarial support for various departments/divisions such as
answering telephones, assisting visitors and resolves a range of administrative problems and
inquiries.
• Provided clerical support for the Assistant Vice President and Associate Staff.
• Sort, review, screen and distribute incoming and outgoing mail; prepare, compose and
ensure timely responses to a variety of routine written request.
• Prepared management reports and maintained proper records of files.
COMMERCE BANK, Mount. Laurel, New Jersey
Wire Transfer Associate/Cash Management, Oct 2000 – Jun 2005
• An understanding of the Federal Reserve Regulations that govern wire transfer transactions
to minimize and eliminate potential loss to Bank.
• Typed, transmitted, and received 300 funds transfer messages per week on the computer
terminal to or from other Federal Reserve Bank.
• Implemented immediate problem resolution process when there are system issues, including
notifying management, vendors, programmers, and computer room and cash management support,
as needed to resolve quickly and correctly to minimize and eliminate negative customer impact.
• Met critical processing deadlines including: processing and monitoring outgoing wires,
agreement customer maintenance and servicing, Bond & TTL processing.
• Performed daily operational functions for processing Automated Wire Transfer transactions
accurately and timely.
COMMERCE NATIONAL INSURANCE, Mount. Laurel, New Jersey
Administrative Assistant to the Vice President, Sep 2003 – Nov 2004
• Performed follow up claim handling by insurance companies.
• Scheduled meetings and organized the Vice President's calendar.
• Prepared and organized files for new claims.
• Provided the claim unit (Vice President) support services, and maintained units claim files.
• Processed stop payments and faxed police reports.
• Assisted in processing transactions (opening reserves, closing, checks).
• Assisted the Claims Department staff in updating and documenting claim files.
• Reviewed, prepared, created, and sent letters, reports, and forms.
E D U C AT I O N
Indiana State University, Terre Haute, Indiana
Masters/Human Resource Development Candidate, Dec 2012
University of Phoenix, Arizona, Phoenix
Bachelors/Business Management, July 2009
19 N Sunset Dr Voorhees, NJ, 08043 856-***-**** ********@*******.***
REFERENCES
• Available Upon Request
19 N Sunset Dr Voorhees, NJ, 08043 856-***-**** ********@*******.***
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