Human Resources Customer Service

James S. Vautier, SPHR

********@********.**.***

**** ********* ***** ****: 727-***-****

Palm Harbor, FL 34685 Cell: 813-***-****

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Summary of Qualification

Innovative and results-oriented Human Resources executive with 15 years

experience successfully linking HR and business strategy. Consistently

exceed company goals through expertise in all aspects of HR including:

Compensation, Benefits, HRIS and Payroll, Recruiting, Training and

Organization Development. Further mastery in HR Best Practices, Employment

Law and TQM/BPI, Multi-state/Multi-site leadership. Recognized for strong

Communication, Consultation, Customer Service and Change Management skills.

SELECTED ACCOMPLISHMENTS

. Led an environment 100% free of employee lawsuits for entire tenure as

HR leader.

. Conducted due diligence and led transition of work to acquire $700M

portfolio.

. Frequent presenter to the Board of Directors influencing HR decisions.

. Chief strategist for company-wide re-engineering effort resulting in

$8 million cost savings.

. Played key role in company being awarded the Malcolm Baldrige National

Quality Award,

Governor of Florida's Sterling Quality Award, Excellence Through

Employee Involvement Award.

PROFESSIONAL EXPERIENCE

PLANETBUZZ, INC. Clearwater, FL (Internet Business Directory)

2008-- Present

Vice President, Human Resources

. Complete responsibility for all HR & Training for this start- up

company.

. Created Employee Handbook, Payroll, Compensation, etc processes.

VAUTIER ENTERPRISES, INC., Palm Harbor, FL (Retail) 2006 - 2008

Co-Owner, Launched retail business with full responsibility for HR and

Operations.

. Hired and trained all employees. Developed pay plans for employees and

managers.

. Supervised all day to day operations including inventory, production,

sales, customer service, etc

SUNCOAST SCHOOLS FEDERAL CREDIT UNION, Tampa, FL (Credit Union) 2005 -

2006

Senior Vice President, Human Resources and Development

Senior staff member for the largest credit union in Florida and seventh

largest in the United States, with $5 billion in assets.

. Full responsibility for all human resources activities including

strategy, compensation and benefits, Suncoast University, recruiting,

employee relations, HRIS & payroll, etc.

. Revised Incentive Plan resulting in improved service to Members.

FIRST SUN CONSULTING, Tampa, FL (Career Transition) 2004 - 2005

Vice President and Managing Director

Territory leader for Tampa Bay region of the largest independently owned

career coaching, outplacement, and HR consulting firm in the Southeast.

. Provided coaching and transition support to displaced executives,

managers and employees.

GATX Technology Services, Tampa, FL (Leasing) 2000 - 2004

Director, Human Resources

Led all HR activities for $2 billion technology leasing firm including

employee relations, recruiting, compensation and training, heath & safety,

policy development for white collar & manufacturing environment.

. Managed employee growth of over 100% in 3 months.

. Introduced E-learning, reducing total cost of training by

46%.

. Achieved overall company compa-ratio of 97% to market.

James S. Vautier, SPHR (page 2)

FIRST UNION NATIONAL BANK, CHARLOTTE, NC (BANKING) 1998 - 2000

Vice President, Technology Recruiting

Managed enterprise-wide technology recruiting. Leader of team of 20

recruiters, sourcers, and staffing coordinators, who filled 960 positions

in 1999.

. Exceeded recruiting industry productivity benchmarks by 30%.

. Reorganized department, reducing expenses by 15%.

AT&T UNIVERSAL CARD SERVICES, Jacksonville, FL (Credit Card) 1990 - 1998

Manager, Compensation

Directed all compensation and benefits, job evaluation, performance

management, payroll, wellness & medical, reward & recognition, and

suggestion programs. Led 24 employees and managed a $4.2 million budget.

Increased productivity by 20% and client satisfaction by 17%.

Manager, HR Consultant

Performed all Generalist activities for Collections Department, providing

strategic consulting, performance improvement, employee relations, and

organization development.

. Developed and implemented Collections Incentive Program, improving

performance by 20%.

Manager, Human Resources

Directed HR quality, HRIS and payroll, strategic planning and labor/union

relations, union avoidance.

. Played leadership role in growing the company from launch to

profitability in 30 months.

AT&T COMPUTER SYSTEMS, Morristown, NJ (Technology) 1987 - 1990

Manager, Leadership Development

Led all performance management, career planning, and executive education

initiatives.

. Implemented high potential program and succession plan,

developing and retaining key talent.

AT&T CFO/CUSTOMER SERVICE & BILLING

1984 - 1987

ACADEMIC ACHIEVEMENT

. Chairman & Keynote Speaker, Int'l Quality & Productivity

Center Conference

. Quoted, Incentive Magazine and Personnel Journal

. Faculty Member, American Compensation Association

. Author/Presenter, ten national and regional conference

presentations

EDUCATION

Continuing and Executive Education

. Harvard University, Mentoring and Coaching

. Stop at Nothing, Inc. High Intensity Leadership Seminar,

Leadership Metamorphosis II and III

. University of Chicago, Strategic Planning and Change

Management

. AT&T, Emerging Leaders Program

Rutgers University, New Brunswick, NJ

Master of Science (MS) Industrial/Organizational Psychology

. Published in Journal of Applied Psychology

Fairleigh Dickinson University, Madison, NJ

Bachelor of Arts (BA) Psychology

. Graduated Magna Cum Laude and with University Honors in

Psychology

ADDITIONAL

. Senior Professional in Human Resources (SPHR) from Society

for Human Resources Management

. Certified Myers-Briggs Practitioner; Certified in Employment

Law from the American Staffing Association

. 2002 and 2003 Chairman of GTS Fund-raiser Committee

. Volunteer leadership coach to University of Tampa MBA program

participants

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