Software Network
Resume:
Matthew Robinson
********@*******.***
Education: Virginia College Huntsville AL
Associates in Network Engineering 2008
Certifications: MCSE, MCSA, MCP, CCENT
Technical Skills:
Provided technical support to end-users in hardware/software proficiency.
Problem detection, solving, fixing, and reinstalling software and hardware,
along with maintaining the company network.
Troubleshoot, diagnosed, installed, upgraded, configured, and repaired
computer systems and network system components.
Repaired and upgraded hardware and software for PC systems.
Installed and interfaced computer hardware including multimedia, memory and
video components and systems
Added additional hardware to computer systems such as: hard drives, video
cards, sound cards, SCSI devices, printers and scanners.
Administered all Desktop related functions including hardware and software
set-up and configuration.
Performed basic troubleshooting on Local Printers and Network Printers and
installed those same printers in a network environment.
Troubleshoot on network connectivity, desktop configuration, printer's
connectivity, and network access issues regarding permissions.
Use Ghost to image laptops and desktops.
Successfully handled upgrades on Dell Laptops and Desktops.
Experience:
From January 2008 To June 2010
Multiple contract positions for different Support companies:
KForce June 2009 - June 2010
Dell Tech
Contracts involved Uninstalling Old Computers and Ghosting Images on
Laptops and Desktops installed and configured additional Software to
them.
Peak Systems June 2009 - June 2010
Dell Tech
Uninstalled Old Computers, then Ghost Imaged Laptops and Desktops, Setup
Dual Monitors Display, Network Printers.
BMC Solutions June 2008 - June 2010
Computer Tech
Uninstalled old computers and reinstalled new computers then renamed the
computers and joined them to the domain.
Mitchell Wayne Technologies May 2008-May 2010
Help Desk Tech
Fixed Refurbished laptops, desk stations, test stations, and various
computer components.
Executed daily operations of monitoring help desk tickets.
TAC Worldwide January 2008 - January 2010
PC Tech
I deployed computers to the Social Security building and uninstalled the
old computers
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