PAMELA JOHNSON
Glendale, Arizona 85308
******@*****.***
QUALIFICATIONS
. Quality-oriented individual with a reputation for timeliness,
accuracy, and results.
. Proven ability to manage multiple tasks, projects, and assignments
under stress.
. Effective communicator able to clearly present complex information to
diverse audiences.
. Respected by customers, management, and peers for follow up,
integrity, and commitment to excellence.
COMPUTER SKILLS
MS Office; MAS90; Sage ABRA; Unitime; Crystal; MS Great Plains; PeopleSoft;
Access; eEmpACT; AS400; Timberline; Peachtree
PROFESSIONAL HISTORY
Senior Services of Snohomish County, Mukilteo, WA 2007 to 2010
Payroll Accountant
. Coordinate and process monthly payroll transactions for
approximately 225 union, salary, and hourly employees.
. Calculate and prepare checks for payroll deductions and employee
benefits.
. Prepare quarterly payroll-related reports and submit to proper
requester.
. Assist with benefits administration and plan maintenance including
set up new plans in human resources/payroll software.
. Create, update, and maintain desktop/SOP procedures related to the
essential duties of the position.
. Reconcile payroll expense and benefit accounts and process
adjusting journal entries.
. Work with auditors, CFO, and Controller regarding annual agency,
payroll, and 401(k) audits.
Safeco Insurance Companies, Seattle, Washington 2005 to 2007
Accounts Receivable Coordinator
. Performed various accounts receivable functions for national
insurance company providing surety bonds to agents and principals.
. Daily reconciliation of cash position between written insurance
premiums, outsourced billing statements, online credit card
transactions, and bank receipts.
. Investigated and resolved reconciliation discrepancies through to
general ledger and trial balance.
. Worked with customers, billing vendor, banks and internal service
centers to resolve payment issues.
. Wrote 15 instruction manuals for the direct bill accounting
procedures for staff use including daily reconciliation, commission
adjustments disbursements, etc.
P JOHNSON
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PACE Staffing Network, Inc., Bellevue, Washington 1996 to 2005
Internal Support Group Accountant - 1998 to 2005
. Performed a wide range of accounting functions with heavy payroll
emphasis for regional staffing company with five Puget Sound
branches.
. Reconciled payroll accounts and processed adjusting journal
entries.
. Processed weekly customer invoices up to $500,000 and payroll
transactions for up to 800 employees.
. Set up appropriate pay/bill codes and attached to correct GL
accounts in system.
. Reviewed and processed all accounts receivables and various
accounts payable vouchers.
. Communicated with customers to resolve receivables, payables and
payroll problems.
. Wrote instruction manual for pay/bill process for staff use.
ADDITIONAL EXPERIENCE
Communications/Internal Newsletter - Internship, Puget Sound Energy,
Bellevue, WA (1995)
Admin Assistant - Work Study, Fred Hutchinson Cancer Research Center,
Seattle, WA (1993-1995)
Office Administrator, Lt. Fleet Services, Inc., Mukilteo, WA (1992-93)
Accounts Payable Specialist, Finance & Business Office, Cornell
University, Ithaca, NY (1988-90)
Data Entry Operator, IT Department, Cornell University, Ithaca, NY (1986-
88)
Data Entry Operator, NCR, Ithaca, NY (1983-84)
EDUCATION
BA - Journalism: Business, Communications, Seattle University (1995)
AAS - Accounting Emphasis, Edmonds Community College (1993)
Accounting Studies - Tompkins-Cortland Community College (1984-90)
ADDITIONAL TRAINING
. Payroll, Sage ABRA (24 hours)
. PeopleSoft, Safeco Corporation (8 hours)
. Dynamics of Customer Focus (8 hours)
. Receivables Management, Great Plains University (4 hours)
. Payroll, Great Plains University (6 hours)
. eEmACT, Prairie Development, Inc. (16 hours)
. Coping w/Payroll Hot Spots, NASBA CPE Sponsors/AMA (6 hours)
. Time Management, Franklin Quest (8 hours)
. Improving Interpersonal Skills, Cornell University (8 hours)
. Basic Listening Skills, Cornell University (8 hours)