Engineer Software

Ruchi Desai

Sunnyvale, CA

Cell: 408-***-****

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SOFTWARE QA ENGINEER

SUMMARY OF QUALIFICATIONS:

. 5 years of QA experience in phases of life cycle, including requirements

gathering, risk analysis, project planning, scheduling, testing, defect

tracking, management, and reporting.

. Extensive background in Software Development and Computer Science

Instructor

. Adept at using both manual and automated testing tools to troubleshoot

systems, integration, user acceptance, positive and negative,

functionality, object, and regression

. Expert knowledge of leading Test Management applications

. Devloped/maintained test documentation such as test plans, test cases,

test matrices, check lists, black box /gray box testing, Defect Tracking

and Reporting for both Manual and Automated Test environments.

. Good experience in Testing and QA practices in Web and Client/Server

Applications

. Superior analytical, troubleshooting, communication,presentation ., and

problem-solving skills

. US permanent resident. Green Card holder.

TECHNICAL SKILLS:

Programming Languages: HTML, XML, JavaScript, SQL, Visual Basic, C/C++,

Selenium IDE

Operating Systems: Windows Vista/XP/NT, UNIX

Test Management: Quality Center, Zephyr

Databases: Oracle, MS Access

Networking: TCP/IP, HTTP, FTP

Virtual Machines: VMWare Server, Virtual PC

Application Software: MS Word, Excel, PowerPoint, etc.

Bug tracking; Bugzilla, JIRA, Mantis, Elementool, Redmine

Tools: SQL Squirrel, SQL Yog Enterprise

WORK EXPERIENCE:

Project: Symphony VPDC(Virtual Private Data Center) in the Clould

Client: Savvis Enterprise, Santa Clara, CA

Date: 07/09 - Present

Role: Software QA engineer

Description:

Savvis Symphony VPDC is one of the industry's first enterprise-class

virtual private data center solutions, with multi-tiered security, service

and network profiles. The VPDC delivers a powerful capability for declining

configuring and deploying a full virtual private data center without having

to procure, install, configure or manage any hardware.

Responsibility:

. Analyze the Business, Functional Requirements and Streamlined the Testing

Activities.

. Developed Test Plans, Test Scenarios and detailed Test Cases based of

Business Requirements and Functional Specifications.

. Execute tests of various types including functional, system testing,

integration testing, end to end testing, build verification (BVT), and

Regression testing.

. Responsible for functionality testing of all the new features

implemented.

. Used Bugzilla and Redmine to manage the bug reports.

. Used Zephyr management system to manage Requirement, Test cases, test

metrics.

. Verified Bug fixes on weekly bases with new build release.

. Perform end to end testing including debugging the manifest script,

Communicate with Orchestration, Infrastructure for more debugging.

. Worked on more then 6 releases including major releases like Beta and GA

. Participate in software walkthrough and weekly development meetings

(Onshore+ Offshore team) to

Review the bug fixes and new features implemented in the upcoming

release.

Project: Zephyr Test management application

Client: D software (Zephyr), Fremont, CA

Date: 05/08 - 07/09

Role: Software QA engineer

Description:

. Zephyr provides end-to-end management of the testing lifecycle in the

test department including resources, releases and sprints, requirements,

test cases, scheduling, test execution, defects, documents, collaboration

and all aspects of reporting and metrics in real-time.,

Responsibility:

. I Participated in testing Zephyr Test Management application(saas

application) (similar in features to Quality Center)

. Analyzed and converted previously filed bug reports into regression test

cases (400+)

. Provide in-depth testing of the Customization feature of the application

including analysis of requirements, development and execution of test

procedures, discussing issues with developers

. Tested migration of data from HP Quality Center to Zephyr

. Execute tests of various types including regression, stress, load,

acceptance, build verification, etc.

. Responsible for functionality testing of all the new features implemented

. Participate in software walkthrough and weekly development meetings

(Onshore+ Offshore team) to review the bug fixes and new features

implemented in the upcoming release.

. Escalate the issues about project requirements. Identified number of

feature enhancement requests and worked with development team to get them

implemented.

11/06-04/08 Software QA Engineer, LASTH Corp., Mountain View, CA

. Tested Windows XP accounting software application, which was custom

developed for needs of a large toys retail chain. Focused on testing

features related to accounting aspects of calculations for selling goods

received from vendors. Tested Audit module of the application.

. Provided in-depth testing of custom and standard reports in the

application

. Developed over 2000 test cases and test suites utilizing technical

documentation

. Executed automated test scripts (QTP) and reproduced failures manually

. Communicated with developers (off shore, India based) and other QA team

members to resolve issues

2001-2002 Visual Basic Developer, Leo Pack Industries, Mumbai, India

. Developed accounting software for small scale industry (Visual Basic with

back end as Oracle)

. Different modules were developed for following functionality: Inventory

Balance, Payment Advice, Invoice Advice, Man Power Planning

2000-2001 Computer Science Instructor, Aptech Computers, Mumbai,

India

. Teach business professionals in using MS DOS, MS Excel, and MS Office

EDUCATION & TRAINING:

2000 Post Graduate Diploma in Software Application, St. Xavier's

College, India

2000 Certified in C/C++, VB, UNIX, Oracle, HTML, XML, JavaScript

1999 Bachelor in Science (Math), Gujarat University, India

REFERENCES AVAILABLE UPON REQUEST

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