Quality Assurance Project Manager
Resume:
JOSEPH R. YURA
Somerset, New Jersey 08873
Phone: 732-***-**** E-mail: *******@*******.***
Objective: Business Analyst/Technical Liaison
Summary: Information Technology Professional with significant experience in
system development life cycle (SDLC) including business analysis, systems
analysis, project management, client interface, quality assurance,
applications development, supervisory experience, system design, systems
programming support, system testing, planning, computer operations, on-line
and batch systems, performance analysis, hardware and software evaluation.
Experienced on defining the business process. Worked on a variety of
business applications (e.g. information tracking, general ledger, billing,
marketing, customer care, financial reporting, contract management,
auditing, security, etc.).
PROFESSIONAL ACCOMPLISHMENTS:
Attended training in Object Oriented programming, C#, ASP.NET, SQL Server,
Visual Studio, ADO.NET, Share Point
Bristol-Myers Squibb - Consultant (System/Business Analyst)
February 2007 - February 2009
Perform lead system/business analyst and application administrator
functions related to the support of two validated global Regulatory
Compliance, Commitment and Document Tracking systems.
* Developed a support infrastructure which allowed the company to
synchronize it's support functions globally.
* Provided lead global tier 2 support with employees reporting in to me
from Belgium and Singapore. My bi-weekly . . . conference calls brought
guidance and cohesiveness to world wide support. The three of us covered
the globe.
* Monitored and resolved problem tickets; all resolutions were driven
through me in headquarters in New Jersey. This
. controlled the tracking, testing and implementation of new
enhancements.
Schering-Plough - Consultant (System/Business Analyst)
April 2000 - January 2007
In a manufacturing environment, perform lead system/business analysis and
application administrator functions related to the requirements
identification, testing, implementation, upgrade, quality assurance and
validation of enhancements to a global web-based validated Quality Control
Tracking System encompassing eight interdependent modules/systems within.
* Received upper management recognition for meeting every Consent
Decree commitment before the deadline. This . . saved the
company hundreds of thousands of dollars in FDA fines.
* Supported the business by migrating multiple existing legacy systems
into a single Oracle data base in a TrackWise . . environment which
enabled them to gather data and report globally as a company. This was the
first time the . company was able to do this. Wrote
initial test cases for eight QC Tracking projects to test system
functionality.
* Worked with users to define their business process. Clarified system
enhancements and defined them to the IT staff. . Bridged the gap
between the user departments and the technical implementation/support team.
* Performed initial test of all enhancements/upgrades to ensure
compliance before being released for user acceptance
. testing. Trained on 21 CFR Part 11 and GMPx modules. Met the
government requirements for qualifications to work . with validated
systems.
* Worked with users in the execution of protocols to test functionality
as enhancements progressed along SDLC from . . the development to
formal test to the production environments. Supported users during
validation testing. Assured . . that the release encompassed
everything agreed upon in the requirements matrix.
* Lead production user support to a user community that grew to more than
4,200 active users around the globe and . . more than 410,000
records in the database; researched and tracked production issues through
to resolution. Main . . point of contact, globally, for
production processing issues. This controlled the testing and
implementation of new
enhancements.
AT&T- Consultant (System/Business Analyst)
January - March 2000
Perform business system analysis; work with the users to translate their
requirements into specifications for the systems development team. This
allowed the team to meet tight release deadlines.
1. Facilitated walk thrus with developers and users. Provided quality
assurance validation of system test results. Coordinated user acceptance
testing; facilitated the prioritization of enhancements.
2. Lead to successful release delivery on time.
Joseph Yura
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Lucent Technologies - Consultant (System/Business Analyst)
1998 - July 1999
Project managed system/compliance testing to ensure that Lucent systems
were Year 2000 compliant within the prescribed corporate deadline.
. Met all Y2K compliance deadlines; all systems passed the compliance
criteria with the inception of Y2K.
Related Experience: AT&T Communications
Held the following positions:
. Project Manager - Had application life cycle responsibility for
developing systems from initial concept through delivery into production.
All systems were implemented successfully, on time.
. Quality Assurance Manager - Controlled and managed all activities
necessary to ensure the thorough testing of systems prior to production;
performed test case certification. Thorough QC practices minimized
production problems.
. Technical Support Manager - Supervised the management of approximately
125 Sybase platforms running across seven UNIX servers in a general
ledger distributed environment. Managed controlled releases. Never
encountered a problem that impacted production.
. Systems Programmer - Researched, evaluated and recommended software
products in regards to security packages, performance analysis, on-line
application development tools and database management systems. Documented
and presented recommendations to upper management resulting in the
purchase and implementation of the software product. I learned the
product and trained the user community.
. Programmer/Project Leader - Had lead position for several development
projects; developed and wrote computer programs to support marketing,
billing and legal applications. Utilized multiple programming languages
and both batch and on-line environments.
TrackWise, Ms Office Products, Crystal Reports 8.5, COBOL, system testing,,
hands-on and project management experience in the mainframe arena and
business/systems analysis and project management experience in the Web
based and client server arena. Received training in Web Development.
EDUCATION: M.B.A. in Business Administration - Monmouth University; B.S. in
Management - Rutgers University
Affiliations: Volunteering my time with the Professional Services Group in
New Brunswick
Keywords: healthcare, pharmaceutical
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