Erica Labossiere Jones
**** ******** ***., *******, ** 27604 . Phone: 919-***-**** .
***************@*****.***
. Over 10 years in the health care industry with a thorough
understanding of HIPPA regulations
. Work well in a high pressure environment
. Strong training, problem solving, planning and customer
relations skills
. Skilled with computer health and administrative systems and
software
Experience:
Raleigh MEdical Group
Medical Records Lead
06/07-09/08 & 08/09-06/10
. Compiled and maintained medical records of patients
. Executed daily operations of scanning, indexing and purging
. Responded to inquiries from law firms, insurance companies
and government agencies
. Maintained and utilized a variety of health record indexes,
storage and retrieval systems
. Operated computer to process, store and retrieve health
information
. Supervised department employees, activities, meetings,
inventory and worked closely with operations manager
. Creating documents for patient contact and update
. Managing inventory for the department and patient files and
charts
. Data entry, filing, office minutes, conferences, postage,
payment management
QLIMG
09/08-08/09
Patient Services Rep/Switchboard
. Assisting with administrative front office duties
. Ensuring effective check in and checkout of each
patient
. Creating medical files through electronic medical
system
. Verifying information, insurance and medical
background
. Collecting cash, credit and check for payment
. Providing courtesy calls, follow up and
appointment verification
. Scheduling events, meetings and inventory
Wake Heart and Vascular Assoc.
10/05-05/07
Medical Records/Office Clerk
. Compiled and maintained medical records of patients
. Executed daily operations of scanning, and indexing
. Responded to inquiries from law firms, insurance companies
and government agencies
. Lead EMR Technician
. Assisted medical record administrator
. Patient registration, insurance verification
Education
Nassau Community College
Liberal Arts / Communications 1999
Certificate of Medical Law
Additional Training:
Trained in all areas of Windows, Word, XP, ME, Guest View, Quick
Books,Medisoft, Office Hours, Power Point, Outlook, Excel, scanning,indexing, Publisher, Nterprise, Misys, Allscripts, Healthmatics, and EMR.
Insurance Verification and collecting payment. Switchboard, faxing, filing,
data entry, appointment setting, event planning, inventory.
Languages:
Spanish -Basic; French -Basic; and, Creole (Haiti) -Proficient
References: Available upon request