Customer Service Sales

Krystal R. Eason

**** ****** ** ******, ** *****

910. 583 1299 ******@*******.******.***

Objective: To obtain a position within your company that will utilize previous experience and

skills to meet business objectives, process applications, and excellent service to meet your

business needs.

Education Degree

August 2005 - May 2010 Fayetteville State University

Bachelor of Science in Psychology

GPA - 3.5

Key Skills

Organizational

-Organized critical paperwork

-Attend to patient’s needs

-Plan public and local events

-Provided outstanding service to patients and their care givers

-Critical Thinking ability; logic and reasoning to identify the strengths and weaknesses of

alternative solutions, conclusions or approaches to problems

Communication

-Involved with talking to other people about problems, or issues that may concern them

-Proficient in the use of Microsoft Word, Excel, as well as Power Point

-Very patient, and pleasant with patients and staff

-Instructing/ training skills; teaching others how to do something.

-Reading Comprehension; understanding written sentences and paragraphs in work related

documents

-Speaking; talking to others to convey information effectively.

Internship Experience:

Research Search Assistant Fayetteville, NC

Internship through Psychology Department

June 2009- August 2009

Dr. Maxwell Twum

Internship is an organized training program which, in contrast to supervised experience or on-

the-job training, is designed to provide the intern with a planned, programmed sequence of

training experiences. The primary focus and purpose is assuring breadth and quality of training.

Research included but not being limited to research data entry of analysis, grant writing

assistance, writing and/or editing, helping to manage research archives, media editing,

organizing or coding, filming.

Work Experience:

The Name Game Fayetteville, NC

Manager/ Customer Service

Cross Creek Mall

November 2008-August 2009

Sales Associate Manger is responsible for maintaining outstanding customer service as per

company standards, generating sales, merchandising, and safeguarding company assets. Ensure

that each customer receives outstanding service by providing a friendly environment, which

includes greeting and acknowledging every customer, maintaining solid product knowledge and

all other aspects of customer service. Assist in floor moves, merchandising, display maintenance,

and housekeeping. Assist in processing and replenishing merchandise and monitoring floor

stock.

Target Winston Salem, NC

Receptionist/ Date Entry

July 2007-September 2008

Job duties were to interact with customers to provide information in response to inquires about

products/ services, also handle, and resolve customer's complaints. Knowledge of customer

multi-line telephones, fax machines, and personal computers was an extensive part of the job

responsibilities. I frequently entered information into a computer at a fast pace while collecting

information customers.

Winston Salem State University, Winston Salem NC

Data Operator

December 2008-May 2007

Classifies and codes data to be entered; keys from a variety of prepared and original source

documents, forms, and records; identifies and corrects errors; performs clerical and related office

tasks as assigned, such as maintaining records of work received and work performed; verifies

data input; may help in training new personnel in the procedures and operation of data entry

equipment.

REFERENCES

Upon Request

Contact this candidate