Jeff Harrison
Summary
JEFF HAS TAUGHT PROGRAMMING IN VB, VBA IN MS ACCESS 97 / 2000 SEMINAR
CLASSES, C, AND C++ AT THE EVERETT COMMUNITY COLLEGE AND ADVANCED
TECHNOLOGY TRAINING CENTER IN EVERETT. JEFF HAS IMPLEMENTED BOTH FORMULA
AND SCRIPTING FUNCTION UTILITIES TO MAKE DATA GATHERING EASY FOR
ADMINISTRATORS, IS WELL VERSED IN QA AND TEST AUTOMATION, AND HAS
ADMINISTERED NETWORKS FROM WINDOWS 95 TO ACTIVE DIRECTORY, INCLUDING
NETWORK HARDWARE AND SOFTWARE SERVICES. JEFF HAS INSTALLED AND
ADMINISTERED SUSE, TURBOLINUX, DEBIAN, AND UBUNTU LINUX, INCLUDING FOCUSING
ON MYSQL, POSTGRESQL, APACHE, AND SOME PHP SCRIPTING. JEFF CREATED THE
COST BENEFIT DOCUMENTATION THAT JUSTIFIED THE PURCHASING COST OF THE VMWARE
WORKSTATION PRODUCT AT KEANE. JEFF IS VERY FAMILIAR WITH RDBMS USE,
ADMINISTRATION, SQL PROGRAMMING, AND THEORY, BOTH ON THE MICROSOFT AND
LINUX PLATFORMS. JEFF IS FAMILIAR WITH DATABASE REPORTING AND NEEDS, BOTH
VIA WEB SCRIPTING AND THE CRYSTAL REPORTS / BUSINESS OBJECTS REPORTING
TOOLS.
Technical Summary
MS EXCEL MS ACCESS MS SQL SERVER
ORACLE TURBO BASIC
VISUAL BASIC
HTML / DHTML SUSE, Debian Linux
JavaScript AutoHotKey VM Ware
MS Windows
DHCP MySQL, PostgreSQL C/C++
Crystal Reports / Business Objects Exchange / Domain Admin
WMI Scripting
Professional Summary
PUD#1 of Snohomish County
April 2008- July 2008 on Contract via CIBER Inc.
Analyst
. Executing VBScript for profile and file management using Windows
Management instrumentation
. Creating VBScript and batch files for utility and application
installation
. Using VBScript for remote process execution and information gathering
. Using VBScript for data gathering, presentation and process
documentation
. Developing design and test documentation for more complex utilities
including flowcharts and test case scenarios
. Building Hyper-Text applications & VBScript utilities / tools
. Improved the client's internal time reporting tool, using Visual Basic
for applications, and automating a solution to a problem within it
. Implementing Altiris return codes for ease of administrative use, and
limiting the burden of knowledge retention
. Building and documenting a process to create data gathering tools
. Contributing to design discussions and test planning meetings
. Teaching some of the principles of software testing to the team, to
increase their success
. Leading and participating in code reviews
Keane Care Inc., Redmond, WA
2006- April 2008
Quality Assurance Technical Analyst
. Responsible for functional and performance software quality testing
. Performed automation using scripting and system tools
. Experienced with MS Act, AutoHotKey, and TestComplete automation
. Self directed SQL Server Data type / Join validation as a side project
. Assisted customer service with database related issues at customer
sites
. Used SQL Server and MS Access for backend data verification, including
writing ANSI compatible inner and outer join Queries, Stored
Procedures and Views
. Used Microsoft SQL Tools to administer, troubleshoot, create and
maintain databases
Keane Care Inc., Redmond, WA (continued)
. Created and evaluated maintenance plans, database diagrams, and data
structures
. Evaluated testing tools via scripting for automated testing
. Extensive use of VMWare virtualization technology to speed environment
implementation
. Maintained and administered the Quality assurance test lab, including
domain and domain services maintenance on a windows 2000 / 2003
domain.
Iron Mountain Quarry, Granite Falls, WA
2004-2005
Heavy Equipment Operator
. Mine operator
Martin Marietta Materials, Granite Falls, WA
2001-2004
Network Administrator / Information Technology Technician
. Implemented the Martin Marietta Materials Local and Wide area network
. Supported end user desktop and network issues via telephone and onsite
support
. Supported Windows 9x, Windows NT4, Windows2K, and Windows XP
. Provided front line support for company applications: Lawson, JWS, and
Ceridian
. Gained experience in ISDN, Frame Relay, Fiber and dial up Network
technologies
. Administered Microsoft Exchange as well as the Microsoft NT4 domain
. Used DHCP, WINS, Server Manager, User Manager, RAS Manager, Task Pad,
and other Network Administration Tools
Everett Community College and the Applied Technology Training Center,
Everett, WA
1999-2001
Computer Programming Instructor
. Taught beginning through advanced levels of Visual Basic Programming
. Taught both beginning and intermediate levels of C/C++ Programming
. Taught 5-day seminar class, mastering Access 97 Programming (MOC#
1200A)
Captura Software Inc., Bothell / Kirkland, WA
1996-2000
Associate Software Engineer / Software Engineer
. Responsible for Crystal Reports
. Awarded bonus stock options for work on DCOM development team
. Awarded employee of the month for work on Oracle Database team
. Awarded "QA Man of the Month" award for thorough documentation and
team effort
. Familiar with VB4, VB5, and VB6
. Administered databases with SQL Server 6, 6.5, and 7
. Wrote table scripts, stored procedures, views, and triggers in SQL
Server
. Designed views and stored procedures for Oracle 7.3 and Oracle 8i
. Administered and created Sybase SQL anywhere and MS Access 2, 95, and
97 databases and front ends
. Created VB front ends for multiple databases using ODBC, DAO and ADO
database connectivity
. Owned the Captura Crystal Reporting engine, including the baseline
reports
. Used API level print engine calls to provide crystal reports in
Seagate Crystal Reports 5, 6, and 7
. Designed, prototyped, and demonstrated the next generation print
engine, using ActiveX out of process technology
. Found methods to work around many of the limitations of the Crystal
Report Product
. Implemented the Seagate web report server and smart viewers for
intranet report distribution.
. Designed and created active server page report solutions
. Troubleshoot and correct application 'bugs'
. Responsible for bug fix estimations and documentation
Computer Tutor, Marysville, WA
1996-Present
Sole Proprietor
. Computer support both in-home and telephone.
. Responsible for telephone troubleshooting of Windows issues directly
with customers
. Linux for personal use, including MySQL, Apache, OpenOffice and
Anjuta.
. KDE and Gnome desktop and programming use.
Keane, Inc., Seattle, WA
1995-1997
Windows 95 Support Technician/Telesolve Technician
. Successfully completed the Microsoft designed support training for
Windows 95
. Responsible for telephone troubleshooting of Windows 95 issues
directly with customers
. Responsible for DOS batch files and boot processing troubleshooting
. Responsible for network administration and troubleshooting
. Made extensive use of the Microsoft knowledge base and tools
. Completed advanced problem solving skills course
. Provided frontline support for many applications, including: MSOffice,
CCMail, Lotus Notes, MS multimedia titles, MS Games, AutoCAD LT, and
others
. Support for Windows 3.11 as well as Win95 and NT
. Designed, developed, and implemented a call tracking system with one
of our customers
. Used a VB front end, and an MS Access backend to provide client server
functionality
Education
NEW HORIZONS, SEATTLE / BELLEVUE, WA
2001-2002
. Windows 2000: Network and operating system Essentials
. Implementing Microsoft Windows 2000 Professional and Server
. Implementing a Microsoft Windows 2000 Network Infrastructure
. Implementing and administering Microsoft Windows 2000 Directory
. Implementing and supporting Microsoft Internet Information Services
5.0
. Administering a Microsoft SQL Server Database
. Programming a Microsoft SQL Server Database
. Designing a Secure Microsoft Windows 2000 Network
ARIS Education, Bellevue, WA
2000
. Introduction to PL / SQL for Oracle7
. Oracle7 Foundation
Everett Community College
1985- (Part-Time, while working)
. Excelled at VB Intermediate and Advanced. Skipped Introduction with
instructor's recommendation due to self-study
. Professor recommended me to the position at Captura.
. A top student in Database Design and Administration using MS Access
. Excelled in introduction to C programming
. Internet Studies
. Core Curriculum
PO Box 1939
Marysville WA 98270
*****@*****.***