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Customer Service Sales

Location:
Horn Lake, MS, 38637
Posted:
September 02, 2010

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Resume:

Cedric Richardson

**** ******** **

Horn Lake, Mississippi

Phone: 901-***-****

Email: abljts@r.postjobfree.com

PROFESSIONAL SUMMARY

Strong interpersonal and analytical skills; possesses ability to work

effectively with all people; highly organized and resourceful; works well

under pressure; excellent communicator; dependable and responsible.

Core Competencies:

Customer Service Leadership

Planning / Organizing / Scheduling Oral and written communications

Guest relations and services

PROFESSIONAL EXPERIENCE

Staples Office Supplies Oct

2009-Present

Fulfillment Center Associate

. Load and sort orders according to proper destination.

. Process UPS and Fed Ex shipments using RF scanner device.

. Verify order and paper work before loading onto pallets for shipping.

. Operate manual and electrical forklift equipment to move equipment.

. Performance housekeeping duties as schedule to keep ensure safe work

environment.

. Stack and secure pallets in designated areas.

. Work as a team player by interacting and communicating with fellow

associates about issues effecting productivity.

Advance Toxocology Network

Clinical Specimen Processor/Data Entry

Sept 2007-Oct 2009

. Prepare all specimens received for testing in designated laboratory

departments and locations such as staging of specimens, separate

serum, and other specimen.

. Verify the appropriate samples are submitted per the requested

analytical test.

. Check in drivers/couriers packages.

. Un-bag Specimens.

. Retrieve and prepare add-ons and rechecks.

. Number specimens and submittals according to the department

classifications.

. Make necessary copies of submittals for department.

. Verify accuracy of all data entered during the assigned shift by

checking in the computer.

. Build computer work lists and work loads for lab testing.

. Input all required information for testing.

Fed Ex Express, Memphis

TN

2004-2007

Load Captain/Cargo Handler

. Prepare/load freight onto AMJ Containers for designated flights.

. Use RF scanner to scan freight before loading into containers for

shipping.

. Communicate to team on loading sequences and procedures.

. Communicate with Flight Captains to ensure planes are loaded

according to FAA regulations.

. Verify paperwork ensure the weight and balance of the place are

correct for flight plan.

Wal-Mart, Horn Lake MS

2002 - 2004

Lead Cashier

. Count bank to ensure it contains the correct amount of money and

adequate amount of change.

. Manually enter into cash register the price of each item or use a

scanner to transmit a code number to the computer.

. Count the drawers content and compare the total with the sales at the

end of a shift.

. Separate total charge form, return slip, coupons, and other non cash

items.

. Handle returns of exchanges.

. Enter charges for all items and subtract the value of any coupons or

special discounts, and the total the bill and take payment.

. Request additional identification from the customer or call in for an

authorization for checks and charges.

. Verify the age of the customer purchasing alcohol or tobacco.

. Issue receipt to the customer and return the appropriate change.

. Stock inbound products received onto shelves.

. Cross train new employees on use of equipment and procedures.

. Serve as liaison for customers to resolve issues.

EDUCATION

Northwest Community College, Senatobia, Mississippi

Major-Criminal Justice

2004-2006

High Tech Institute -Medical Assisting

2007-2008

TECHNICAL SKILLS

Microsoft

Office 2000,

Windows 95,

Word, Outlook,

Excel

References available upon request.

If you have any additional questions feel free to call at 901-***-****



Contact this candidate