Customer Service Nurse Practitioner

Joel Wagstaff

* *** ******** ***

Henderson, NV *9011

801-***-**** email: *******@*****.***

Education

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Brigham Young University

**** - ****

Major: Neuroscience Graduation: April 2010

Experience

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Life Insurance Agent May

2008- May 2009

Old American Insurance Company

. Provided clients with information on final expense programs

. Sold policies to clients in need of coverage

. Sent in weekly reports on clients who had policies

Loan Preparer/Teller

August 2007- May 2008

Mountain High Federal Credit Union

. Prepared car loans and other small loans for members

. Helped members with account transactions

. Made collection calls and visits

. Spoke with Spanish speaking members

Furniture Specialist

Sept 2006- May 2007

All the Great Rooms

. Provided many services to customers dealing with their

furniture

. Helped to oversee store upkeep

Volunteer Experience

Mountainlands Community Health Center Jan 2010 - April

2010

. Translated for Spanish speaking patients

. Assisted Nurse Practitioner with patient care

Utah State Hospital

Sept 2009- Dec 2009

. Mentored male mental health patients ages 12-18

. Helped coordinate and plan activities

Cub Scout Leader Sept 2008-June 2009

. Organized monthly meetings and activities

. Led planning sessions with other Adult leaders

The Church of Jesus Christ of Latter Day Saints

July 2004-July 2006

Dominican Republic, Santiago

. Oversaw the training and supervision of over 30 other

volunteers in the region, designed work schedules, planned

and conducted leadership training and presentations,

maintained high motivation levels.

Boy Scouts of America

. Eagle Scout

Research

. Presented poster on antioxidant capacities of essential

oils at 2010 regional meeting of the American Society for

Microbiology

. Co-author of presentation on antioxidant capacities of

radishes presented at American Association of Cancer

Research meeting in Washington D.C., April 2010

. Involved with research on the "Oxidative Stress Assay,"

which is being prepared for publication

Skills

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. Fluent in Spanish speaking, reading, and writing

. Extensive customer service work

. Word processing skills i.e. MS Word, MS Excel, Word

Perfect, Internet Explorer, etc.

. Qualified salesperson

References Available Upon Request

Contact this candidate