Customer Service Manager
Resume:
Mullins, SC
Phone 843-***-****
************@***.***
Arthur M. Moore
Objective To provide the highest amount of customer service to
every guest and offer a journey and experience that
Education makes every guest feel welcome to come back every time.
Aug. 22, 2008- May 12, 2010 Florence-Darlington Tech.
South Carolina
Associate in Applied Science: Telecommunications
Systems Management
Professional April 10, 2010 - Present Spartan Staffing Temp Agency
experience Site: Smurfit-Stone Container Corporation
LAN Coordinator assistant
Network troubleshooting on all levels, software and
hardware trouble shooting, maintaining the sites backup
server, LAN inventory management, and trouble tickets.
June. 09 2009 - April 10, 2010 Florence-Darlington
Tech. South Carolina
Computer Networking Work study
Cisco router and switch password recovery, wire
pulling, cable termination, patch panel construction,
and trouble tickets
July. 10, 2008- Sep. 1, 2009 GameStop South
Carolina
Senior Game Advisor
Sale, open, and closes the store, helped the customers
whenever necessary clean and restock stock store items,
prepare paperwork for the deposit bag, and receive in
new inventory.
Game Advisor
Entry level position in charge of cleaning and helping
providing customer service.
Sept 12, 2007- Oct 10, 2008 Prime
Communications (ATT authorized dealer)
South Carolina
Solutions Specialist
To help customers better understand ATT services and
products. Helping guest find ways to save on billing
and to find the best service possible. Open and close
the store, take deposit to bank make sure the till has
enough change. To transfer and receive inventory to the
store.
Feb 7, 2007-Sept 26, 2007 Circuit City
South Carolina
Product Specialist/Tech
Departments: Technology and Imagery
To help customers have a better understanding about the
new technology will help simply their lives. Restock
and also try to sell as many attachments as possible
with every sale. To help customers to understand when
they make a purchase that they are buying an
experience. Also as a tech I had to optimize the
computer to the customers' speciation, and to do some
hardware, software, upgrades, and repair issues.
Awards Circuit City
received Most customer complements for the month of August 2007
References
Jack Walker: 843-***-****: Florence-Darlington Tech.
Network Manager
Terry Loudermilk: 843-***-****: Florence-Darlington
Tech. IT Director
Howard Villar: 843-***-****: Florence-Darlington Tech.
Operations Manager
James Terry: 843-***-****: Smurfit-Stone Container
Corporation LAN Coordinator
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