Customer Service Manager

Location:

Posted:

August 31, 2010

Steve Viall

Anaheim, CA *****

Email : **********@*****.***

OBJECTIVE:

Highly motivated and seeking an entry-level position. After fourteen

years taking care of my invalid mother I'm eager to re-enter the

workplace. Hoping to find an understanding employer that will give me

a chance to prove myself.

EXPERIENCE:

3/01/95 to 7/01 96 // Microsel Computers

Customer Service / Shipping Clerk / PC Assembler

Performed all customer service duties. Assisted Sales Force as needed.

Shipped and received packages. Used FedEx shipping software. Assembled

PC's to order. Including hardware and software configuration.

2/01/90 to 3/01/92 // J.B. Industries, L.A., CA

Software Tester / Document Editor

Worked with UNISYS CORPORATION developing software to convert

mainframe publishing system documents to a IBM PC based CD-ROM

database application. Tested all aspects of conversion program and

provided valuable feedback towards its improvement. Worked daily with

project managers, technical writers and programmers.

1987 to 1990 // Commerce Title Company, S.A., CA

PC Manager

Full responsibility for twelve IBM PC compatibles. Trained and

assisted twenty-five PC users. Developed Paradox database application.

Created a Bernoulli drive storage system. Organized and implemented

proper file management techniques for office. Set up systems for IBM

XT and AT.

EDUCATION:

2006 Certificates in Windows XP and Microsoft Excel - Regional

Occupation Center

1987 to present, self-education in computer science.

1975 Graduated Los Altos H.S., Hacienda Heights, CA

PERSONAL:

Excellent Health, Married, Enjoy surfing the Internet.