Registered Nurse Quality Assurance

Lisa Cubbage

Citizenship : U.S. Date of birth : *8 May 1969

Contact

Tel : 540 - 560 - 5370

e-mail : ***********@*****.***

Address

**** ******** ***** ***. *** Modesto, CA 95356

Profile

To utilize my education and experience in Business Administration and/or Medical

Objective

opportunities to grow and become marketable in a supervisory or management capacity.

Key Skills

Proficient or familiar with a vast array of medical, software, quality programs, and loss prevention concepts and

technologies including but not limited to the following listed below:

Medical Terminology Infection Control and Microsoft Content Development

and Technology to Prevention, OfficeTerminoloy, and Tool, Subversion, ISO

include: Technology to include: 9001.

Equipment Preparation

Objective and and Operation, Excel, PowerPoint, Rosetta Stone

Subjective charting, Word, Outlook, Office Language Learning

Medical Office

Tools, Access, and Sam Software

Vital Signs, procedures, charting,

filing, billing and Eclipse Flex

Venipuncture, Capillary

coding, sterilization, Application building

puncture, Quality Assurance

tool.

Inventory and Software to include

Laboratory Procedures

purchasing, medical Total Quality Loss Prevention

including collecting

record management. Management Tools, Specialist

and processing

Liaison with other Statistical Process

specimens and Surveillance equipment.

medical specialties for Control Software,

diagnostic testing, CCTV

patient wellbeing,

Injections, Medication Parts Layout Software, Training New Hires

Administration, ApTest Manager Tool,

Safety Inspections

Education

2006 to 2009 Business Administration with Concentration on Management – Associate Degree,

National College, Virginia

Medical Assisting – State Certified, 2008 - Associate Degree – National College,

Virginia

2002 to 2004 Advanced Training for Registered Nurse

Guilford Technical Community College, School of Nursing, North Carolina

2000 to 2002 Business Administration with Concentration on Management – North Carolina

Agricultural and Technical State University, School of Business, North Carolina

Work Experience

TJX Companies Full – Time

May 2010 – Present

Loss Prevention Specialist

540 – 828 - 5100

Conduct surveillance to detect loss within a

store/ distribution center environment.

Conduct physical security checks/ distribution

audits. Make recommendations for ways to

prevent loss.

Conduct safety inspections and communicates

hazards to Management.

Participate in the training of new hire

Associates to address the areas of Loss

Prevention.

Take an active role in identifying all forms of

loss, motivating shortage control involvement

and helping to identify creative shortage

control solutions.

Responsible for heightening store Loss

Prevention awareness.

Install and utilize CCTV equipment.

Learn and use the latest in advanced

interviewing and interrogation techniques.

Audit/Inspect/Assess incoming and outgoing

traffic and merchandise to ensure compliance

with Loss Prevention policies and procedures.

Work in a multi-unit work environment.

Lead/Manage projects with little to no

supervision.

Delegate /Manage responsibilities to ensure

company compliance and integrity.

Pleasant View Homes, Inc. Full – Time

November 2008 – April 2010

Certified Medical Assistant / Residential Aide

540 – 896 - 8282

Administer Medication to residents – Certified

Medication Technician.

Working with mentally challenged individuals of

various ages.

Help residents with Activities of Daily Living.

Document in resident chart / program book

daily activities.

Write Patient Programs and serve as

Residential instructor of programs for accuracy

and completion.

Organize, Reconcile, and Validate Medication

Administration Records.

Validate safety standards, equipment and kits

are correctly installed and stocked.

Supervise six (6) residents to ensure good and

safe quality of life.

Rosetta Stone, Virginia

Software Tester Analyst December 2006 to November 2009

540 – 432 - 6166

QA Liaison between two of the software development teams and the QA Test Lab. To include Content

Development Tool and the Application Development for over a year.

Lead / Manage projects to ensure company integrity, compliance and meet shipping deadlines and

production schedules.

Lead/Delegate team in work responsibilities to ensure production schedule and product development.

Test and analyze software for quality standards.

Helping to write and organize training articles for the QA wiki page.

Part of the technical and documentation efforts that help to maintain quality standards within the test lab

Help with the delivery of documents to the test lab for testing efforts.

Help with delivery of and posting of statistical metric reports of testing efforts.

Train other employees.

Write, re-factor and test quality documents.

Tier 2 software tester analyst.

Serve internally on various teams to help with workload for 3 months.

Part-time

Maxx Cleaners, Virginia

Customer Service Manager November 2004 to December 2006

540 – 274 -5742

Maintain Customer Accounts.

Facilitate over the office procedures of the business such as inventory, invoices, sales, purchases,

accounts payable, accounts receivable, credits, and check in, check outs, receipts, cash flow, and

reconciliation of bank accounts.

Inspect for approval or rejection of customer order for final package and distribution.

Moses Cone Memorial Hospital, North Carolina Full- time

Bed Control Team Leader/Account Representative/CNA October 2001 to February 2004

336-832- 7000

Maintain flow of patients throughout complete hospital system based on medical diagnosis and needs.

Work with various medical entities of doctors, surgeons, nurses, specialty centers for proper handling of

patients and direction of patient care.

Keep accurate patient count for safe hospital census.

Train new employees

Analyze/ Correct billing of patient services

Analyze/Correct medical insurance billing and self-pay of medical costs for patients through hospital

medical records.

Collect on delinquent hospital accounts.

Set up payment schedules for patients.

Analyze Medicare/Medicaid billing and payment accounts.

Assist patients with ADL’s. Activities of Daily Living

Chart subjective and objective information concerning patients for medical records and proper doctor

diagnosis.

Administer medications.

Full - Time

Deluxe Check Printers, North Carolina

Senior Quality Assurance Analyst February 1999 to July 2001

336 – 851 - 4600

Write, re-factor, test and implement technical and quality documents for Total Quality Management

efforts.

Handle inbound/outbound calling to assist consumers – call center environment.

Train employees.

Assist internal customers with the resolution of issues concerning outside customers.

Handle complex customer issues with service and products.

Loss Prevention of company assets (facility, employees, and property).

Full - Time

Shionoqi Qualicaps, North Carolina

Team Facilitator, QA Analyst, Lead Operator July 1995 to January 1999

336 – 449 - 3900

Operate machinery for the imprinting of edible medical capsules.

Resolve quick fix mechanical issues on machines.

Test and analyze incoming raw materials for production use.

Test and analyze product components during different stages of production.

Test and analyze finished product.

Help develop, organize and facilitate a 10 hour, 4 day work week production shift.

Facilitate at least (10) ten employees and the production efforts of these employees.

Train employees.

Write, re-factor and implement quality documents.

Rexham Packaging, North Carolina Full – Time

Quality Assurance Analyst March 1991 to June 1995

336 – 292 - 9911

Test and analyze incoming raw materials.

Part of the Total Quality Management Team.

Help to write, re-factor and implement quality and technical documents to obtain ISO 9000 certification.

Test and analyze components of product during the production stages for quality standards.

Test and analyze the finished product for quality standards.

Write, re-factor, test, analyze test case procedures for control and assurance of quality of product.

Train employees.

Have worked ten (10) years in the healthcare field while seeking a degree. Worked in Greensboro, North

Carolina as a Certified Nursing Assistant and Patient Care Associate. I have worked in Harrisonburg under the

supervision of a registered nurse as a Certified Medical Assistant and a Certified Nursing Assistant.

Activities and Interests

Writing

Reading

Singing

Learning

Reference Contacts

Deluxe Check Printers

David Chancellor - Department Facilitator 404 – 308 - 4006

Home Health Medical Assistant

Freda McCarthy - Supervisor 540 – 271 – 1692

Nimbus Records

Rebekah Taylor – Supervisor 540 – 578 – 1276

Moses Cone Memorial Hospital

Lakeisha Cross – Home Work Lead 336 – 508 - 2363

Breaks in employment history due to full time college schedule or looking for another place of

employment.

Contact this candidate