David Bates
*** ******* ***** . ****** *******, TX 78412 . **********@*****.*** . 361-
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EXECUTIVE MANAGEMENT
Operations . Strategic Planning . Business Building
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Accomplished Executive ingrained in operations, results-oriented while
being a decisive leader with proven success in multi faceted businesses.
Track record of increased sales and growing bottom line while spearheading
operational improvements to drive productivity and reduce costs. Excel in
dynamic, demanding environments while remaining pragmatic and focused.
CORE COMPETENCIES
( Visionary Leadership ( Organizational Restructuring (
Budget/Sales Forecasting
( Tactical Market Planning ( Key Staff Development ( Risk
Management
( Process Analysis ( I.T. Development (
Phenomenal Learner
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PROFESSIONAL EXPERIENCE
Parmele Law Firm, Springfield, MO 12/2005-08/2010
Manager of Appeals/District Office Manager
Provide executive leadership for 12 attorneys with 14 offices in two
states. Responsible for relationship with the Social Security
Administrations Management in over 50 offices in 4 states. Accountable for
creating and maintaining Standard Operating Procedures for the firm. Lead
operations and strategic direction with full responsibility for bottom-line
factors, including long-range planning and software development processes.
Key Achievements:
( Increased new client growth from 2005-2009 by 214%
( Increase Favorable decision from 2005-2009 by 228%
( Developed and introduced over 65 pieces of custom programming for
Firm's
Software needs
McDonald's, Springfield, MO 10/2000-
12/2005
General Manager
Managed over 102 employees annually. Responsible for all aspects of
business to include all facets of P & L, Human resources, graded visits
with Corporation, organization computer network administrator and
participated in research and development of remote technology and new
nation-wide procedures.
Key Achievements:
( Outstanding Store manager in 2003 and 2004 (top 5% nationwide)
( Increase annual sales in 2002 from 1.8 million to 2.8 million in
2005
( Top 2% profit nationwide 2003-2005
( Top 6% Corporation graded visits 2003-2005
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David Bates . Page 2
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Bond Clinic, Rolla, MO
07/1999-07/2000
Medical Insurance/Accounts Receivable
Created and maintained Standard Operating Procedures for billing insurance
companies for 9 doctors. Spearheaded initial training procedures for all
new hired staff to include OSHA and HIPPA compliance and technology usage.
Key Achievements:
( Recouped over $1 million in written-off claims
( Created custom Software to track potential loss of revenue and
track sales
Git-N-Go, Springfield, MO
07/1997-07/1999
General Manager
Direct control of all resale items, costs and profits for the store to
include cash handling procedures, bottom-line, standards and improvements
and the training of all assistant managers.
Key Achievements:
( Undercut all expected budgets for every month of tenor
( Increased average sales monthly by more than 14%
Great Southern Bank, Springfield, MO
12/1995-07/1997
Branch Manager
Direct control of all new potential customers and the services offered to
include visualization and growth of area businesses. Control of all
teller's monies and variances including bank vault manager.
Key Achievements:
( Zero variance in teller's monies for 7 consecutive months
( Led company in new service sales for 6 consecutive months
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Education
B.S. in Business . Missouri State University . Springfield, MO . 1996
...references available upon request...