Human Resources Manager

CRISTOPHER FRANCIA

415-***-**** **** Silliman Street San Francisco, CA 94134 Email:

***********@*****.***

PROFESSIONAL EXPERIENCE

GOLDEN

NUGGE

T CASINO

HOTEL LAS VEGAS, NV

Human Resources Office Manager January 2009 - July 2010

. Coordinated and directed administrative support functions for Human

Resources Department.

. Implemented policies and procedures for production of documents, work

flow, filing, ordering of supplies, records maintenance, and other

overall office functions.

. Executive Assistant to the Vice President of Human Resources.

. Maintained daily activity schedule of VP of HR and weekly HR calendar

of events and newsletter for HR Department.

. Tracked and maintained department vacations and personal time off

request.

. Assisted Employee Relations, Training/Services,

Compensation/Employment and Benefits Department with special projects

and serves as back up for the managers.

. Responsible for Leaves of Absence (LOA) for Golden Nugget employees

(2500); maintains request and returns, develops and distributes

correspondences / approval or denials. Also served as the company

liaison to assist department managers with LOA guidelines and

reporting requirements.

. New Hire Orientation Trainer II and facilitated Benefits Enrollment

Meeting.

. Completed Culinary Union Loss of Time paperwork for employees and

sends to Culinary Union.

. Completed Employee's Verification of Employment and wages.

. Responded to all out of state donation requests.

. Processed corporate billings and prepared wire transfers and/or check

requests for payment.

. Certified Problem Gambling Instructor in State of Nevada.

. Created E-Human Resources.

. Revised New Hire Orientation Training.

. Revised Community Outreach Program.

Benefits Specialist May 2007 - January 2009

. Assisted the Benefits Manager with maintaining non-union employee

benefits.

. Administered employee benefits program such as medical, dental,

vision, disability, supplemental life benefits and retirement 401K

benefits.

. Assisted employees by answering questions regarding their benefits,

billing issues, claims problem or obtaining prior authorizations.

. Processed monthly benefit billing and reconciled enrollment against

statement received from vendors and approved payments and prepared

wire transfers or check request.

. Maintained and inputted employee records based on employee benefit

elections.

. Created benefit reports as needed and ran system extracts and

enrollment files.

. Helped coordinate annual benefit fairs and conducted various benefits

meeting.

GOLDEN NUGGET CASINO HOTEL LAUGHLIN, NV

Benefits Coordinator August 2006- May 2007

. Coordinated employee benefits enrollment and maintained group

insurance records for medical, life, and other coverage for the

employees and their eligible dependents.

. Responsible for Leaves of Absence (LOA) for Golden Nugget employees

(400); maintains request and returns, develops and distributes

correspondences / approval or denials.

. Processed enrollment forms and provides employees with assistance and

information.

. Facilitated New Hire Orientation and Benefits Meetings.

Human Resources Employment Representative May 2003 - August 2006

. Provided clerical support to the Human Resources Department.

. Maintained files and records.

. Processed employment applications, gathers and distribute employee

information.

. Updated personnel records and assisted employees with forms and

procedures.

. Facilitated New Hire Orientation.

PROFILE

-Human Resources Generalist-

. Over six (6) years of experience in Human Resources

o Employment/Compensation

o Employee Services & Training

o Employee Benefits

o Employee Relations

. Affiliates

o Professional Member of SHRM (Society of Human Resources Management)

o Member of SNCBA (Southern Nevada Compensation & Benefits Association)

. Excellent communication, problem solving, time management, critical

thinking, public relations and leadership skills.

. Proficient in Word, Excel, PowerPoint, Works, Outlook, Mac, Cognos, HR

Logix, AS 400/Infinium.

. Employee of the Quarter Nominee, Employee of the Month and Member of

Community Outreach Committee.

EDUCATION

Professional Human Resources 2010

UNLV -University of Nevada Las Vegas-

. Strategic Management

. Workforce Planning and Employment

. Human Resources Development

. Compensation and Total Rewards

. Employee and Labor Relations

. Occupational Health, Safety and

Security

Associate of Arts Degree

Fashion Merchandising/Makerting 2003

Brooks College Long Beach, CA

COUNTINUING EDUCATION UNIT / CONTINUING LEGAL EDUCATION

. The Essentials of Human Resources

. EEOC Compliance

. Health Insurance Boot Camp

. Advance Topics in FMLA

. COBRA-Legislative Update

COMMUNITY SERVICE

. Catholic Charities of Southern NV

St. Vincent Lied Dining Facilities

. Heaven Can Wait Sanctuary

Animal Rescue Program

. Human Rights Campaign

REFERENCE PROVIDED BY REQUEST

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