Ronald S. Palmera
Phone: ***. ***.**** Email:*********@*****.***
Summary of Qualifications
Dynamic, results-oriented Senior Recruiting Professional and leader with
extensive experience in Human Resources, emphasizing Information Technology
for major Fortune 500 national and international companies.
Responsibilities covered the full breadth of most major IT technologies.
Full life cycle recruiting of candidates for multiple locations, including
Sr. Level Architects to entry level undergraduate and graduate level
college students. Utilized various sourcing techniques including internet
search (AIRS trained), social networking, ER programs, cold calling, job
boards, databases, direct mail, job fairs and college campuses.
Consistently meet or exceed both hiring manager and HR departmental goals
for time to fill, quality and cost per hire metrics. Education includes an
MBA in Human Resource Management from Loyola University of Chicago.
Unique Competencies
Recruitment / Talent Management / Leadership
Sourcing
Employment Law / Compliance / Career Transition / Career
Immigration Counseling
Project Management Conflict / Problem Resolution
Excellent Communications skills Organizational Skills
HR / Recruiting Software: PeopleSoft, Relationship Building
Vurv / Taleo ATS Vendor Management
PROFESSIONAL EXPERIENCE
Pre-launch Health Care related Technology Start-up 2009 -
2010
Consultant - Director Recruitment
Responsible for staffing key personnel to set the course and implement the
technology infrastructure for a successful launch.
The organization's mission will be to transform the health care industry
one doctor, one patient at a time. Create a caring and loving health care
industry that is rewarded for delivering quality and efficient health care.
They will accomplish this by providing company support for health care
providers through the following:
Improving the business processes to deliver a better health care
solution.
Using state-of-the-art marketing strategies and tactics to generate
new business.
Integrating IT systems to deliver sophisticated delivery systems,
records management, marketing, customer relationship management,
accountability and quality control.
CONVERGYS (CBIS prior to 8/1998) 1990 - 2008
Consultant, Recruiting
Assumed recruiting leadership role for a variety of exempt level IT
positions.
. Adept at recruiting candidates for multiple locations across the country
with key timeframes for project deliverables, which affected the bottom
line as most were directly billable revenue generating positions.
Ronald S. Palmera Page Two
CONVERGYS (Continued)
. Over the last year, my focus has been IS/IT recruitment to support our
Human Resource Management's Enterprise Resource Planning (ERP) HR
Business Process Outsourcing business based in Jacksonville, FL. Heavy
emphasis on SAP HR modules targeting technical personnel, including: ABAP
developers, Basis and Security Administrators, and Functional Analysts of
all SAP HR sub-modules. Also Data Warehousing, BI / BW skills.
Successfully supported this business on a loaned basis for over 1.5 yrs
in the past, during an early growth period, which ultimately led to a
permanent transfer last year due to renewed growth and critical time
constraints.
. Performed as work-at-home employee for last 1.5 yrs due to the suburban
Chicago office closure, while the last 5 yrs was exclusively hiring for
other locations.
. Managed remote employee, including hire/fire, performance management,
motivating and mentoring for new technology company acquired.
Specialist, Recruiting
. Provided resources for the Information Management division's newly
created Professional Services consulting organization (supporting the
Denver office and others as needed). This includes strategic planning
with HR and hiring management personnel to determine timeframes,
requirements, budget, manpower, roles and responsibilities and
commitment.
. Supported both recruitment and light HR generalist activities for
Information Systems (mainframe), Software Engineering (various
technologies - including J2EE, C#, C++, SOA, WebServices), Applied
Research, Network Engineers, LAN Administrators, Data Base Administrators
(DBAs) and Sales Professionals in the Systems Integration, Technology
Labs, Wireless Communications and International Systems divisions located
in Chicago, Atlanta, Fairfax, Los Angeles and St Louis.
. Utilized by Convergys and CBIS to handle or assist other employment
offices, including other divisions on difficult searches or staffing for
new and/or reengineered offices.
. Additional responsibilities have included outside contractor procurement
and administration, immigration processing activities, employee
counseling and development, and providing guidance to more junior
recruiters.
UNITED AIRLINES, Chicago, IL
Technical / Professional Recruiter
. Responsibility for all exempt level IS recruiting (Chicago - primary,
Denver / San Francisco - secondary) for the airline and jointly owned
Computerized Reservations System subsidiary, Covia (now Cendant).
Additionally coordinated annual national advertising and tech fair
planning.
. Successfully hired 150+ experienced IS/Telcom professionals (20% +
minority) ranging from basic application programmers to AI Engineers,
Network Engineers, DBAs and System Architects. Accomplished without
incurring a single employment agency fee or having the benefit of a
formal cash employee referral program.
EDUCATION
MBA / BBA, Business and HR / Personnel Management, Loyola University of
Chicago
PROFESSIONAL AFFILIATIONS / RECOMMENDATIONS
Technical Recruiters Network (Board Member)