Quality Assurance Analyst
Resume:
CARL SLAY
Ridgefield, CT 06877 *********@*********.***
SUMMARY OF QUALIFICATIONS
Quality Assurance Analyst with experience in the Securities Industry. Expertise in Quality Assurance
software testing records/reports (usage/billings), review of technical documentation and
telecommunications networks. Tandem mainframe applications experience. Customer oriented focus with
the ability to solve problems and work with brokerage firm head traders, Computer to Computer interface
software with developers and technical staff to conduct customer acceptance test and validate applications
prior to implementation.
HARDWARE/SOFTWARE SKILLS
Mainframe: UNISYS; HP/Tandem Non-Stop Systems/Operations Applications (TNS1 to S80000)
PC based: Windows XP, 2000, 95; Microsoft Office and various in-house applications, TRW Systems,
Mohawk Data Systems, Mitron Transfer Data Unit, Honeywell DPS 870, Stratus, Windows OS – Access,
Excel, and Word.
PROFESSIONAL EXPERIENCE
SUBWAY RESTAURANT HEADQUARTERS, Milford Connecticut (May, 2007 thru April, 2008)
The Subway Group, franchisor of the restaurant chain in the U.S. and Canada, has more than 29,000
restaurants worldwide
Quality Assurance / Retail Technology
• Responsible for providing analyst support for new and existing hardware and software releases
for the Point of Sale application.
• Researching, identifying issues in testing new hardware/software, analysis and creation of test
plans, cases for manual and automated test scripts.
• Identifying, recommending and implementing QA and related process improvements, and
providing 3rd level support for the Help Desk.
COMPUTER HORIZONS CORPORATION, New York, New York (May 1st thru June 30th, 2006)
Consultant/ Quality Assurance
• A QA Tester at UBS, for their Banker Portal Approval Migration System, Using Test Director
8.0, Functional Requirements/ Specification and Use Case, Created and Updated test cases for the
projects needed.
• Designed steps and scripts within the Test Director and executed them in the Test Lab function.
Documented the defects when they arise in the Test Director 8.0, when the testing was done
against the Banker Portal application.
NASDAQ STOCK MARKET, Trumbull, CT (NOVEMBER 1983 – December 2005)
The largest electronic screen based equity securities market in the United States.
Quality Assurance Technical Analyst IV/Analyst (2005)
Set up tests and Production environments for customer user acceptance testing on the trading applications.
Extensive use of phone to provide customer support and responded to software testing issues. Promoted
to a Technical QA Analyst, May of 2005.
CARL SLAY, 203-***-**** PAGE 2
• Collaborated with brokerage firms and internal departments to coordinate daily, weekend and
user acceptance test. Ensured compliance to NASDAQ and SEC rules and regulations.
• Maintained documentation in Word, Excel and Access data bases for tracking issues that may
arise within the testing life-cycle of the project.
• Maintained documentation and the configuration for the NASDAQ testing facility and production
system were correct. Verified that current software configurations were done and operational for
the client’s use of the system.
• During user acceptance tests, acted as a liaison between customers and all departments
participating in test. Answered or routed problems and concerns to appropriate persons. Certified
that all participants passed testing and production ready.
• Have tested with most firms to convert from legacy protocols to current such as, Bisync, X25,
MQ, SNA, 3270, TR3270 to either TCP/IP or to the FIX Protocols
• Scheduled and coordinated Y2K weekend and industry wide tests with security industry
association and NASDAQ subscribers and addressed any concerns.
• Set-up, monitored and maintained software requirements for all applications for the NASDAQ
Testing facility also for the Production System.
• Set-up, and maintained application checks to insure the stability for the Test System environment
in the NASDAQ Testing facility for the Brokerages firm use.
• Provided customer support in responding to software issues while managing other Analysts.
Quality Assurance Lead Analyst/Analyst (1983 – 2005) - Set up test environment for customer user
acceptance testing.
Quality Assurance Analyst III - Responsible for extensive testing on all NASDAQ applications and
interfacing with the Unisys mainframe to insure the delivery of all transactions and recovery.
Quality Assurance Analyst C, Then promoted to a B Analyst
Operations Specialist
ADDITIONAL RELEVANT EXPERIENCE
GECC/GENERAL ELECTRIC CREDIT CORPORATION, Stamford, CT, (June 1980 – Nov 1983)
GECC/General Electric Credit Corporation handled all credit and check cashing authorizations.
Customer Assistance Systems Specialist (1983)
Senior Computer Operator (1982 – 1983)
Junior Computer Operator (1982)
Computer Operator (1981)
EDUCATION
Norwalk Community College, Norwalk, CT, (Business Management)
J.M. Wright Technical, Stamford, CT
PROFESSIONAL DEVELOPMENT
NASDAQ Stock Market: Microsoft Windows 2000 – Core Technologies, Network Fundamentals,
American Research Grouping: Hands-on Internetworking with TCP/IP Course – 2.1 CEU’s
TRW Systems Mohawk Data Systems, Mitron Data Transfer, Honeywell DPS 870, Stratus,
IBM, UNISYS and Tandem mainframes, Windows OS – Access, Excel, Word
Bisync 3270 Protocol, X25, API, MQ, SNA, 3270, TR3270, TCP/IP and FIX Protocols,
Test Director - 8.0, Various Transaction drivers and QA platforms
Tandem Concepts, Facilities and Operators course,
CARL SLAY, 203-***-**** PAGE 3
AWARDS
On The Spot Award – 2005
Above and Beyond Award – 1994
Excellence Award, SEC Order Handling – 1997
President’s Award – Super Montage Implementation – 2001
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