Design Manager

Janice W. Schnaedelbach

Cell: 561-***-**** Email: ***************@*****.***

HIGHLIGHTS OF QUALIFICATIONS

Significantly increased revenue by creating a procedure for tracking

Brokered loans.

Designed an Excel spreadsheet that allowed tracking of audit defects with

embedded links to Outlook.

Using PowerPoint, designed several new hire orientation presentations.

Designed an advertisement using Photoshop to introduce a new product to

customers.

RELEVANT SKILLS & EXPERIENCE

Web Specialist - Receptionist

Mortgage Masters Group, Port Saint Lucie, FL

6/2010 - 8/2010

Provided screen and content development for the company website.

Provided software technical support.

Provided front desk support.

Routed phone calls to appropriate employee.

Documented office procedures.

User Interface Specialist

Mainstream Holdings, West Palm Beach, FL 3/2007 - 8/2008

Produced flowcharts in Visio and wireframe Photoshop prototypes for screen

design and functionality.

Performed site audits and identified inconsistency and usability issues.

Conducted usability tests and focus groups on new and existing designs.

Developed software style guide, based on best practices.

Wrote text for all non-marketing screen verbiage and maintained the

translation database.

Client Services

Overgroup Consulting, Pensacola, FL

9/2006 - 12/2006

Created an implementation process to successfully bring new customers

online.

Developed a style template for a user's manual and began documenting the

software product.

Created instructional documentation for various manual and automated

processes.

Designed an advertisement using Photoshop to introduce our newest product

to our customers.

Quality Assistant

K. Hovnanian American Mortgage, West Palm Beach, 11/2003 - 9/2006

FL

Authored and maintained Policy and Procedures documentation and

Step-By-Step training instructions.

Reduced preparation of monthly audits from 8 to 3 days by automating the

process.

Significantly increased revenue by creating a procedure for tracking

Brokered loans.

Designed an Excel spreadsheet that allowed tracking of audit defects with

embedded links to Outlook.

Designed new hire orientation PowerPoint presentations for several

departments.

Computer Graphic Design

Keiser Career College, Pembroke Pines, FL 8/2002 - 8/2003

Mastered skills in design theory, sketching, storyboarding, prototypes and

the iterative design process.

Produced sketches, prototypes, and final design pieces.

Learned numerous graphic design software products.

Human Factors Design Lead

Azulix Incorporated, Pleasant Hill, CA 6/2000 - 6/2002

Lead presentations for potential clients using my interactive PowerPoint

prototypes.

Directed developers building user-interface pages from my design sketches,

wireframes & prototypes.

Authored and maintained comprehensive user interface design documentation.

Developed a user interface style guide, based on best practices, to ensure

design consistency.

Produced detailed user interface screen designs and prototypes for all the

web-based applications.

Senior Engineer / UI Team

Capstan Systems, San Francisco, CA 9/1999 - 6/2000

Authored comprehensive user interface design documentation including flow

charts and specifications.

Directed developers building user-interface pages from my design sketches,

wireframes, & prototypes.

Founded corporate wide Design Committee promoting user interface design

discussions across departments.

Developed and implemented HTML coding standards to ensure web page

consistency.

Produced detailed user interface screen designs and prototypes for all the

web-based applications.

Product Designer

Autodesk Incorporated, San Rafael, CA 3/1999 - 8/1999

Participated in a Contextual Inquiry process that included site visits,

analyzing the data to create user personas, work flow models, and then

presenting the findings to other departments.

Defined new releases as a member of a joint Product Marketing/Product

Designer team.

Authored and maintained all user interface design documentation for

assigned features including Feature Brief, Conceptual Design Document,

Requirement Specifications, and UI Specification.

Human Factors Manager

Inovis Incorporated (Formerly Harbinger/Premenos), 4/1995 - 2/1999

Concord, CA

Produced storyboards, flowcharts, paper and interactive prototypes for an

EDI translation application.

Authored comprehensive user interface design and functional documentation.

Conducted usability tests on products both released and in development.

Developed a user interface style guide, based on best practices, to ensure

design consistency.

Quality Assurance Manager

Inovis Incorporated (Formerly Harbinger/Premenos), 7/1991 - 4/1995

Concord, CA

Integrated complete testing procedures into the software development

cycle.

Managed and trained testing staff who worked on multiple concurrent EDI

translation projects.

Wrote unit, integration, and regression testing scripts and procedures.

Authored and maintained an internal QA procedure manual.

EDUCATION

Keiser Career College

Pembroke Pines, Florida

Certificate in Computer Graphic Design

University of West Florida

Pensacola, Florida

Bachelor of Arts, Experimental Psychology

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