CAROL LEWIS
Bronx, NY ****7
917-***-**** **********@*****.***
Telecommunications and IT Professional with additional Office Management
Experience
Extensive experience in purchasing, setup, maintenance, upgrading and
troubleshooting wireless communications equipment including cell phones,
Blackberrys, PDAs, and related computer software and hardware. Additional
prior administrative management experience including budget planning and
accounts payable and receivable.
PLANNED PARENTHOOD FEDERATION OF AMERICA, New York, NY 1998 - 2010
Telecommunications Coordinator - Information Technology
. Responsible for all aspects of purchasing, setups, maintenance and
upgrades of wireless equipment including cell phones, Blackberry, PDAs,
computer hardware and software.
. Provide these services for 300 employees located at corporate
headquarters and in field offices in Africa, South America an. Asia.
. Developed and managed a budget of $500,000 to over $1,000,000.
. Activation of all wireless equipment, including the set up of
Blackberries via BB enterprise server and trouble shooting problems.
. New Employees setups via Cisco IP Telephony system on desktop phones,
assigning extensions, training and troubleshooting via Cisco call Manager
and Unity VM.
. Installation of all desktop and conference phone.
. Processing of all Telecom bills for payment including charge backs with
budget coding for the National Office.
. Managed and assisted with the planning of the yearly IT budget including
telecommunications budget assist for the National Office.
. Responsible for standardization of laptops and desktops, including
upgrades, yearly maintenance contracts and purchasing of all hardware
and software equipment including servers, printers for the National
office.
. Knowledgeable in Microsoft Office Suite Professional, FileMaker Pro.
Adobe Pro. FRX
JEWISH BOARD OF FAMILY AND CHILDREN SERVICES, New York, NY 1989 -
1998
Administrative Manager - Information Technology
. Responsible for Accounts Payable and Receivable.
. Assisted with Help Desk monitoring and troubleshooting procedures.
. Maintained yearly Contract, IT budget planning and management.
. Scheduled meetings and conferences including calendering.
. Booked all travel plans for IT Director and prepare expense reports.
CAROL LEWIS PAGE TWO
TIME INC., New York, NY 1987 - 1989
Accounts Payable Assistant
. Processed checks for business expense reports for 300 Time-Life Field
Force Sales personnel.
. Prepared vendor invoices for payment.
. Responsible for database management and assisted departmental manager in
daily operations of the business office.
NORRELL HEALTH CARE, New York, NY 1985 - 1987
Accounts Receivable/Payroll Supervisor
. Managed weekly ADP payroll for 800 field employees.
. Posted accounts receivable checks.
. Helped manage the day to day office processes.
. Recouped almost $500,000 in unbilled services to clients.
EDUCATION
Associate Degree Accounting
Alberta College, Edmonton, Alberta Canada
Hunter College 2.5 years