Sue Addison

**** ***** ***** ***. #***

Omaha, NE 68130

402-***-****

ablgyl@r.postjobfree.com

OBJECTIVE: To bring to your organization enthusiasm, dedication and

responsibility, combined with a desire to utilize my customer service

skills obtained through experience as an administrative assistant in the

Insurance industry along with loyalty, trust and confidentiality skills

that I have acquired while working in the Social Services field.

EDUCATION: University of Nebraska at Omaha - Bachelor Degree - Criminal

Justice Major

EXPERIENCE:

BENEFICIAL BEHAVIORAL HEALTH SERVICES March, 2010 -

present

Community Treatment Aide (CTA)

. Responsible for supervised visitation, family support work and helping

families find resources.

VELA INSURANCE SERVICES, Omaha, NE April 2007 - March

2009

Administrative Assistant

. Responsibilities: Setting up new claims, mail, scanning, letters to

insured, customer service, including phones and help in setting up a

new Claims office in Omaha, NE

ZURICH INSURANCE COMPANY, Omaha, NE November 2006 -

March 2007

Processing Technician

. Responsibilities: State Reporting of VINS through various computer

systems for about 15 to 20 states - Corporate Operations Unit within

the Underwriting Department

NEBRASKA FAMILY SUPPORT NETWORK, Omaha, NE November 2005 -

November 2006

Family Advocate

. Advocating for reunification of families by empowering these families

with community resources

. Facilitating support group and attending seminars in regard to Family

Preservation

. Mentoring families with mental health/behavioral issues including

home visits

. Provide support to families at court proceedings & sending monthly

reports to the State

ST. PAUL TRAVELERS INSURANCE CO., Omaha, NE June 1986 -

August 2005

Claims / Administrative Assistant - Liability / Medical Malpractice Unit

(1994 - 2005)

Liability Claims Clerk - Property/Casualty Claims Department

(1986 - 1994)

. Responsibilities: word processing, transcription, organizing

litigation files and medical records in claim files, phones,

coordinating appointments, photocopying, faxing

. Summarizing incoming correspondence and data into computer system

. Reporting all medical malpractice settlements/payments to the National

Practitioner Data Bank and to the Nebraska State Department of

Insurance

. Obtaining claim information and providing status updates to Agents

. Indexing plaintiff experts through the IDEX Bureau for defense counsel

. Preparing claim reviews for all medical accounts in Nebraska

. Performing various customer service duties as needed

References available upon request

Contact this candidate