Customer Service Manager

**** *********** ******:

Dr, 909-***-****

Rancho Fax No.:

Cucamonga, 909-***-****

CA 91730 Verma1026@yahoo.c

om

Kavita Verma

Applying for the Position: Administrative / Clerical / Customer Service

Objective To be loyal and honest to the job.

Experience 2009-Present Chaffey College Rancho

Cucamonga

Lab Apprentice

Responsible for Log-in and Log-out students.

Responsible for doing Software Inventory.

Helping students with Computer operating problems

Performed some of the Clerical Jobs

Help students in Printing and copying.

Maintained students Attendance Records

Helped students in completing there Assignments on

computer.

2004 - 2008 Wienerschnitzel Fullerton

Assistant Manager

Successful Manager with over 4 years experience in

restaurant management.

Handling Cash and Accounts

Handling day to day operations

Typed letters and Memos using Word.

Made Presentations on PowerPoint.

Scanned documents and filed them manually.

Organized documents electronically using CNG

Scanner.

Answered Phone Calls.

Sorted incoming and Outgoing mails.

Dynamic, energetic, visionary and team-oriented

professional that successfully created revenue

growth.

2004 Robinson's

May Rancho Cucamonga

Sales Associate (Seasonal)

Worked as a Sales Associate.

Opening a Closing POS System.

Checking the inventory while closing and opening

2003 - 2004 India Habitat Center New Delhi (India)

Secretary

Answering and transferring phone calls.

Making Presentations.

Creating letters and typed them.

Scanned, copied and faxed the documents.

Working on the Internet for new Ideas for the new

Menu Items.

Preparing Food and Beverage Cost

Education 2007/2008 Web Designing

Chaffey College

Web Designing

Creating HTML Documents.

Creating Links to Web pages and other files

Designing Web Pages and adding graphics.

Learnt basic CSS Codes.

C Computer Information System

Microsoft Word

Microsoft Excel

PowerPoint

Access

Internet

Understanding Internet and Browser basics.

Extending Browser Capabilities.

Downloading programs and sharing files.

Windows XP

Working with Windows XP.

Organizing Files with Windows Explorer.

Exploring the Basics.

Also currently enrolled to learn different

dimensions of Web Designing with programs such as

Flash/Flash Actionscripting, Dreamweaver, CSS

(Cascading Style Sheets)

2003 Secretarial Practice

Y.W.C.A(India)

Typing.

Shorthand (An art of writing words fast in

different codes)

Writing Business Letters and working on office

equipments.

2003-2004 College Delhi

University (Dyal Singh College)

1 year I.R.P.M (Industrial Relation and Personnel

Management)

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