Technician Manager

Steve A. Tolson

**** ******* **** **.

Katy, TX *7449

832-***-**** (cell)

**********@*****.***

August 12, 2010

To Whom It May Concern,

I, personally, have been repairing computers since 1997 and have only

recently begun looking for an Information Technology career. My first

attempt at said career was Cune Electronics Systems, a small company

with a contract from Spring Branch ISD. When that contract was not

renewed, it went out of business! Although my time at Cune was short-

lived, it was never-the-less eventful. There I touched more than one

hundred Dell desktops and laptops and a several Hewlett Packard

Printers. These service calls were both on-site (in schools) and

bench repairs. With the printers I handled Jet Direct (network card)

issues and parts replacement. On the Desktops I dealt with hard drive

replacements, replacing various other drives (floppy, DVD Rom etc.),

graphics cards and mother boards. Troubleshooting was a must- this

often required calling Dell technical support. As for the notebooks,

I replaced LCD screens, keyboards, hard drives, ram and motherboards.

Cursory lists of my personal tools are as follows:

Hardware: anti-static strap and bags, compressed air, ratchet,

multi-head, and miniature screwdriver sets, 500Gb Maxtor

ext.HDD, Thermaltake 2.5/3.5 inch HDD dock, Fluke 7-600

voltmeter, rubber keyboard and mouse, IDE to SATA adapter,

various cords, cables, adapters and screws, flash drives,

magnifying glass

Software: Windows System Tools and Chkdsk, Paragon HDD Mgr.

2009, Acronis Disk Director and True Image, Hiren's Boot Disk

v10, ERD Commander 2005, Diskeeper 2010, Runtime Get Back Data

v4, Systweak's Advanced System Optimizer v3, and CCleaner, CPUz,

S.IW. 2010, WinPatrol 2010 (to control startup programs), use of

various free software (on CD and flashdrives) and online virus

scanners

I am quite qualified as a Computer Technician and as of April 12th, I

have been working for myself, www.hornetpcrepair.com. The next step

then, is to see how we may best serve each other in a professional

business relationship /environment. I look forward to further contact

and thank you in advance for both your time and consideration.

Sincerely,

Steve A. Tolson

A+ Certified PC Technician

Professional Disk Jockey

Objective

To secure a Full-time position as a Computer Technician

Qualifications

I am an A+ certified PC Technician as of 4/22/08. Moreover, I have owned

and worked on my own and other's pc computers for thirteen years now. I

am quite versatile and I love learning new things. I am punctual,

dedicated and absolutely consumed with working on computers. I am

familiar with Windows 98 through Windows 7!

Education

Bachelor of Arts: History

1997 Auburn University Auburn, AL

Professional Experience

04/12/09 - Present Hornet PC Repair, 5918 Destiny Park Ct. Katy, TX

77449

Computer Technician: Troubleshooting, Windows Installs/Imaging, Basic

Networking, Data Recovery/Transfer, Virus Removal, PC Tune-Ups, Hardware

Replacements and Product Consultations

03/15/09 - 05/15/10 Domino's Pizza, 4558 Hwy. 6 North Houston, TX 77084

Delivery Driver: Preparation and Delivery of Food Orders (Part-Time)

11/04/08 - 01/27/09 Cune Electronics Systems, 1109 Conrad Saur Dr.

Houston, TX 77043

Computer Field Technician: On-site and Shop Repair of Dell Desktops /

Laptops and Hewlett Packard Printers

03/05/09 - 06/20/09 SmartGroup Systems, 1801 Gateway Blvd. Suite 203

Richardson, TX 75080 Computer Field Technician: This was essentially the

same job, in the same school district, as Cune Electronics listed above.

Moreover, I was recommended to SmartGroup by the head of IT department at

Spring Branch ISD, Mr. Ed Wilson (referenced below).

02/15/07 - 11/25/08 Pre-Paid Legal Services, One Pre-Paid Way Ada, OK

74820

Marketing Consultant: Consulting and Sale of Legal Services Plans

Other Experience

I have also been a professional Disk Jockey since 01/2003. I play a wide

variety of music for

bars / clubs, birthday parties, wedding receptions, quinceneras and grand

openings. The natures of my jog experiences necessarily require good

customer support communication skills!

References:

1. Supee Sturtzbach, Manager, Domino's Pizza, Houston, TX

832-***-****(Cell)

2. David Smith, Service Manager, Cune Electronics Systems, Houston, TX

832-***-**** (Cell), *********@*****.***

3. Ed Wilson, Director, Information Technology, Spring Houston, TX

713-***-****(Work), 832-***-**** (Cell),

**.******@***************.***

4. Shera Forrester, Platinum Executive Director, Pre-Paid Legal Services,

Houston, TX 704-***-****(Cell), **@**********.***

Contact this candidate