Engineer Customer Service

Michael Garris

*** ******* **#*

* **********, ** *****

Cell: 617-***-****

***********@*****.***

Objective: To obtain a position with a dynamic organization and contribute

to the growth of the company by being an example, performing at best

through hard work, dedication, and increasing development.

Education:

2000: Quincy College-certificate in Childhood Development

2005-2007: New England Institute of Arts- AS in Audio Production

2005-2009: New England Institute of Arts- BS in Audio & Media

Technology

Knowledge/Skills Acquired: Understanding Computers/Audio & Media

Tech/Computer Hardware Maintenance/Installation/Proficient in PC & Mac.

Professional Internship Experience:

Jubilee

Internship Boston, MA Fall-

2009

Assistant Engineer

. Collaborated with engineer to produce audio mixing for live

performances

. Executed mixing of live performers and speakers on digital console

. Executed microphone and instrument setup for

stages/pulpits/musicians/performers

Mix One Studios Internship Boston, MA

Fall-2007

Post Production Assistant

. Studio Maintenance --- Kept pre/post production studios prepped and

ready for upcoming sessions

. Post production --- Assisted engineer with production and with

microphone and video setup for ADR/voiceovers

. Audio engineering --- Assisted engineer with audio production and did

microphone and instrument setup in studio

Axiom Studios Internship Boston, MA

Fall-2007

Assistant Engineer

. Assistant Engineer --- Worked as a dynamic team with engineer for

great audio production

. Mixing live sound --- executed clear and satisfying mixing of live

performers and singing groups

. Live sound setup --- Performed microphone and instrument setup for

stages/pulpits in a timely manner

Work Experience:

Visual Aid Electronics (VAE Corp)

Current

VA Technician

. Provide visual and audio setup for conferences and business meetings

. Work proficiently individually and as a team to provide high quality

assurance

. Stay in close contact with clients throughout conferences and meetings

to assure immediate and satisfying customer service

. Setups include pap screens, VGA projectors, audio mixers, cord and

wireless microphones, computer and laptop audio setup for power

points, polycoms, wired and wireless internet setups and lights

Company One (Theatre) 4/10-8/10

Sound Board Operator

. Ran microphone cables for stage and sound set up

. Supervised assistants throughout set up

. Troubleshot bad connection cables and feedback

. Made sure wireless and non-wireless microphone were properly connected

. Assured proper adjustment levels for sound through analog mixer

. Engineered all audio and sound effects throughout all shows

. Worked cooperatively as sound design assistant

Sanctuary Book Store

6/07-9/07

Cashier/stocker

. and other store products

. Assisted in retrieving and loading store products off of delivery

vehicles

. Assured the correct quantity of products through inventory

. Boxed, tapped and package wrapped products for preparation of Pick-up

. Properly stocked and organized store products neatly on shelves and

side walls

. Properly stocked and organized books neatly on shelves and in

alphabetical order

. Made and received phone calls concerning products for reminders and

pick-up

. Executed great quality assurance and customer service

. Stored data records of product sales through POS and other retail

software

. Executed office and administrative duties involving paper filing,

printing out sold product reports, manual printing and copying of

other forms and check distribution to employees

Associated Early Care and Education 12/01-

9/05

Teacher/Assistant Teacher

. Assist Lead Teacher and taught general subjects

. Responsible for children's safety

. Established secure boundaries and enforced proper discipline

. Planned curriculums and activities for children's physical, mental and

educational development

. Attended monthly trainings for professional development

. Kept records of children's development process over a six month coarse

to help planned curriculums and activities.

. Organized classroom to provide a safe and comfortable learning

atmosphere for children

Victory Generation Afterschool Program 11/00-

11/02

Tutor/Counselor/Disciplinary

. Worked closely with children in tutoring grades 1-7 with homework,

projects, and other educational studies

. Provided a safe environment for children to grow and learning

. Acted as "Behavior Management" specialist

. Participated in staff meetings to plan Curriculum/Activities for

children

. Confronted individual challenges through one on one counseling

. Planned curriculums and activities for children's physical, mental and

educational development

. Managed group of counselors for curriculum based indoor/outdoor

activities

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