Customer Service Maintenance
Resume:
Randy C. Brown
Tolleson, AZ 85353
Mantech International, TAC-SWACAA
FPO AP 96426
*********@*****.***
Objective:
To obtain a position of responsibility that will allow me to expand my
skills, while positively influencing the direction of the company where I
am employed.
Summary
Possess strong leadership and management abilities with a proven record of
success for organizing personnel and material resources for maximum
productivity. Self-starting team player motivated to the highest
performance standards.
Clearance - Secret
Employment/Results
Mantech International
August 08~ Present- Field Service Tech. - Sr. Level/ Site Lead (Iraq) BETSS-
C Program
. Set up, operation, maintenance, modification, circuit testing,
calibration and troubleshooting of electronic or electro-
mechanical systems
. Diagnoses and corrects equipment and system malfunctions which fail to
respond to standard corrective measures
. Develops or evaluates test procedures, determines circuit requirements
and develops diagnostics prototype modes
. Provide work leadership for lower level employees.
. Runs all operations for Camp Baharia
. Coordinates scheduling with unit on transportation and job
requirements
. Supervisor for junior field technicians
Honeywell
July 07~ August 08- Test Technician 4
. Employed in Aerospace division
. Primary responsibilities consist of performing tests on equipment
. Detailed paperwork with results of tests
. Troubleshooting and repairs of faulty equipment
Electro Rent
April 06 ~ June 07- Electrical Test Technician
. Employed in Metrology Laboratory
. Primary responsibilities consist of performing calibration on test
equipment.
. Maintaining & repairing equipment through preventive and corrective
procedures.
Edo Corp. (Through Temp. Agency)
June 05 ~ Sept 05 - Test Engineer
. Primary responsibilities consist of performing tests on circuit boards
. Troubleshooting and repairs of faulty equipment.
. Writing detailed reports on corrective actions.
. Working as a team member in special projects
United States Navy
July 02 ~ June 05 - Radar Work Center Supervisor
. Supervised and performed all Radar Work Center functions.
. Liaison between Chain of command and subordinates.
. Prepared reports and communicated results to higher-ranking officers.
. Troubleshooting and repairs of faulty equipment.
. Specialist in repairing digital & analog circuitry while working along
side other technicians.
. Training all departmental personnel as well as handling all department
personnel problems including warnings and counseling on a
variety of issues
. Honorably discharged at end of obligated service.
Unites States Navy
June 00 ~ July 02 - Maintenance Personnel
. Preformed preventative and corrective maintenance and repairs on
Tactical Air Navigation equipment, Meteorologist equipment, and both
Military Issue & Commercial Radar equipment, onboard or remote.
. Responsible for troubleshooting, testing & repairing equipment and
power supplies both while in port and underway.
. Knowledgeable in troubleshooting and repairing remote water level and
indicating control systems.
. Advancement to higher rank and supervisory position.
The Good Guys
Jan 97 ~ May 99 - Asst. Manager/Customer Service Representative
. Mainly responsible for supervision of home delivery, installation, and
instruction of audio/video equipment technicians.
. Liaison between customer, warehouse, sales and management.
. Position ended when I joined the United States Navy.
Kelly Temporary Services
Jan 93 ~ Jan 97- Warehouseman
. Duties included packaging, shipping & receiving, manufacturing, &
stocking as assigned.
. Trained fork-lift Driver.
Strengths
Results and detail oriented Excellent Multi-Tasking ability
High initiative and motivation Solid people skills
Resourceful and dependable Proven problem solver
Productive, responsive, and flexible Ability to quickly master new tasks
Excellent communication skills Computer & Software Literate
Skilled/Trained in
Corrective Maintenance Motor Controlled Valves
PCB Solder Repair Electronic Installation
AC/DC Circuits Oscilloscope
Multi-Meter Complex Schematics
Test Sets
RF Generators Fiber Optics
Signal Generators Microsoft Office Suite
SAP
Motors/Generators VOIP
Meteorology Equipment UNIX
Transceivers FLIR Cameras
Satellite Communications Optical Sensors
Digital Circuitry/ Logic Circuitry
CCTV
Education/Qualifications
. TUI University, Business Administration - Management 2008 (BS Degree)
. Coastline Community College, Electronics Technology 2004 (AS Degree)
. United States Navy SPS-67 Radar School Graduated 2003
. United States Navy Meteorologist Equip. Maintenance School 2002
. United States Navy Test Qualified Work Center Supervisor 2002
. United States Navy Nav-macs Shipboard Maintain School 2001
. United States Navy Tech Core- Electronic Tech "A" School 2000
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