Administrative Assistant Customer Service
Resume:
Jennifer Loveland
Phone: 925-***-**** Email: ****.********@*****.***
_______________________________________________________________________
Objective:
My objective is to gain full time employment using my work experience and community
involvement to show off my impeccable skills and become an asset to a great company.
Salary Requirements:
I am negotiable but ideally anything between $10 and $15 per hour sounds reasonable.
Special Skills:
Proactive, highly motivated, proficient multi tasker, a real go getter, quick learner,
reliable, confident, and passionate about learning more.
Skills:
•Typing skills of 60WPM
•10 Key by touch
•Suitably skilled in Word, Excel, PowerPoint, Outlook, Photoshop, HTML, and Quickbooks
•Data entry for financial reports, spread sheets, ledgers, records and legal documents
•Proficient in managing a multi line phone with a high volume of calls
•Fluent in English and knows some Spanish
•Strong verbal and written communication skills
•Capable of meeting deadlines and completing tasks in a timely and professional manner
•Works productively with minimal supervision or on a team
Duties:
•Opening the office for the day
•Reception/telephone duties
•Bookkeeping/accounting duties
•Filing, including organizing and archiving files
•Data entry, updating company website
•Sorting, time stamping mail, and making postage
•Provide administrative support (ordering supplies, etc.) as needed
•Confirm or deny Supervisors attendance at events
•Helping constituents find solutions to their problems
•Greeting and providing refreshments to all walk in's
•Familiarized myself with copy and fax machines
•Prepared and delivered awards and other honors
•Backed up administrative staff and receptionists during breaks and vacations
•Prepareed for departmental meetings and agency functions including set up and clean up
•Prioritize and manage multiple projects simultaneously
•Manage all volunteers, recruit, and screen new volunteers
Experience:
Process Server/ Skip Tracer Entire Bay Area
December 2009 to Present
Receieve summons' and other legal documents to serve. When addresses come back as
irrelevant or not current then I will look up the persons name in order to find a new address on
them. I use several different software programs for this process. When everything else fails, I
contact the private investigator I work under and he will check his database for even more leads. I
work together with my partner who is also a Process Server.
Customer Service Representative Telecommute
October 2007 to August 2010
My tasks included logging onto the company website and taking calls through a landline
at my home office. I would then help customers with minor problems, promote products, and
make sure that the customer enjoyed the service they were receiving and the help from the
company. I was promoted after just 5 months to assistant manager which led to a managerial
position about 1 year later.
Supervisor Sophie Maxwell of District 10, San Francisco
January 2009 to September 2009
Intern Administrative Assistant
Welcomed constituent walk in's over the phone and in person. I was one of 3 assistants
to Supervisor Maxwell and together the team thrived and worked above and beyond. I helped
maintain an orderly work environment as well as perform regular office duties. Errands,
organizing office parties, and meeting with other City Officials were welcomed additional
responsibilities.
Apartment Finder Magazine, Daly City
January 2007 to January 2009
Administrative Assistant
While working together with another assistant, I familiarized myself with fax machines,
copiers, and making postage. I also organized the entire office maintaining order and prepping for
corporate meetings. Other duties included ordering office supplies, filing, data entry, managing
the phones, and updating the company website with new information on a daily basis.
Community Involvement/Volunteer Opportunities:
2005 2009 Glide Memorial
2004 2008 Stern Grove
2004 2006 St. Vincent De Paul
2004 2004 Chez Panisse
Education:
• Associate in Arts with a Major in Paralegal/Legal Studies
I plan on gaining work experience in conjunction with earning my degree.
• Graduated with a GED in 2007 from CCSF
With high scores in English Literature, Reading, and Science.
References:
Former Employer at World Gym San Francisco
Owner Joe Talmadge
Process Server
Joseph Raymond
Former Chevron Hiring Manager
Kitty Maffei
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