Customer Service Information Technology
Resume:
Dennis Love
Current Address
********@*****.***
Charleston, South Carolina 29407
Relocating to
Tucson, Arizona 85745
Career Objective
To secure a position where my existing skills in the areas of
information technology and customer service can be utilized by a
progressive and innovative company
Educational Background
Associates Degree in Telecommunication Systems Management - August
2010
Trident Technical College, Charleston, SC
Trident Technical College Certificate Programs Completed:
A+/Network+, Cisco Certified Network Associate, Microsoft
Network Operations, and Computer Network Technician
Skills
* Communicate with client using easy to understand terminology to
gather important information used to determine and resolve
problems
* Design and build custom pc to meet users needs and
specifications
* Virus, Malware and Root kit removal
* Data recovery
* Proficient in Microsoft Office
* Install, configure, troubleshoot and repair computer hardware
* Install, configure, and troubleshoot Windows 3.x/NT, 9x/XP,
Vista, 7, and Server 2003
* Load new software or updates onto existing equipment
* Design, install, maintain and troubleshoot Local Area Networks
* Replace broken components on laptop computers
Employment History
X-ray Tube Loader, October 2005 - Present
Varian Medical Systems, North Charleston, South Carolina
* Disassemble, repair and rebuild damaged x-ray tubes according
to written procedure
* Analyze returned machines during break down for point of
failure
* Make changes during the rebuild to prevent problem from
recurring in the future
* Remanufacture used machines to meet customers exact
specifications
* Record and document test results, calibrations and repairs
performed on reassembly
* Assign material numbers to job order numbers in Microsoft
Access
References Available Upon Request
Contact this candidate